Amanda Sandhu

Assisted clients with claims and homeowners insurance tracking, locating and issuing escrowed payments. As well as updating accounts and researching potential issues. Filing and initiating claims from receipt of a claims check to ensure proper procedure is being followed.

• Completed a weekly follow up report on outstanding issues to complete resolutions and maintain customer satisfaction.
• Provided support to callers and claims processing by efficiently managing multiple administrative platforms.
• Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
• Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
• Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes. As well as completing company audits.
• Logged incoming checks while assisting our mail room to ensure accuracy and reliability.
• Completed timely check deposits daily for multiple lenders.

• Explained job duties, compensation and benefits to potential candidates.
• Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
• Conducted interviews with potential candidates.
• Conducted orientations for all new recruits on overall business and career potential.
• Provided full product trainings and answers to questions regarding position and product.
• Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.

• Direct community outreach
• Accurately representing nonprofits
• Spreading awareness for children struggling with mental Illness and bullying and provided resources without our community
• Conducting interviews and team building
• Training individuals on procedure and accurate representation of nonprofit as well as daily procedures
• Conduct morning meetings with the office and motivate and provide accountability
• Addressed customer questions and concerns regarding resources
• Orchestrated successful development of new accounts within specific geographic locations
• Created, implemented and reported performance of sales campaigns to enhance brand awareness and drive profits

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Set up visually appealing promotional displays.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Monitored cash drawers in checkouts to verify adequate cash supply.
• Handled opening and closing duties to keep store organized, well-stocked and running smoothly.

• Assigned daily employee tasks and monitored activity and completion.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.