AMANDA SCHICK
On The Road
Summary
Motivated and ambitious individual with articulate communication skills and strong social presence, excelling in creating memorable experiences for guests. Highly enterprising, always striving to stand out and deliver exceptional service while fostering welcoming environment. Enthusiastic about creating welcoming and enjoyable experiences for guests through effective communication and warm hospitality.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Bobby Mac’s
07.2025 - 08.2026
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction and loyalty.
- Trained and mentored new staff on service protocols and menu knowledge, fostering a collaborative team atmosphere.
- Developed innovative drink specials, contributing to increased sales and customer engagement.
- Collaborated with kitchen staff to coordinate timely food and beverage service during peak hours.
- Resolved customer complaints swiftly, maintaining positive dining experiences and retention rates.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Collaborated with kitchen staff to streamline order processing and enhance meal presentation efficiency.
- Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
- Served food and beverages promptly with focused attention to customer needs.
Volunteer In-arena Basketball Host
University of Detroit mercy
08.2023 - 02.2025
- Organized community outreach events to enhance student engagement and participation.
- Read off of a script and stayed on schedule according to games timeouts
- Welcomed guests, ensuring positive first impressions and seamless entry experience.
- Assisted in organizing special events, contributing to memorable experiences for guests.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Server
Limelight Bar and Grille
06.2024 - 08.2024
- Seasonal
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Managed tables effectively, ensuring timely order taking and food delivery.
- Implemented efficient workflow practices to improve service speed and guest satisfaction.
- Assisted in maintaining cleanliness and organization of dining areas during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Dollar Tree
05.2023 - 12.2023
- Seasonal
- Operated a cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows.
- Performed opening and closing procedures, such as counting cash registers, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- I helped restock shelves when necessary to maintain an organized display area.
- Utilized problem-solving skills to effectively handle difficult situations.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Trained new cashiers in the use of cash registers and processing payments.
Counter personal/ Cashier
Premier Bowling Alley
12.2020 - 08.2021
- Worked when not at school
- Successfully managed a busy counter and provided excellent customer service to customers.
- Tracked inventory levels using computerized systems for ordering purposes.
- Ensured adherence to state laws regarding age restrictions for purchasing certain products.
- Assisted in setting up promotional displays for featured products.
- I would clean the lanes before opening and would go retrieve bowling balls when they got stuck if our maintenance guy was busy.
- Refilling ice coolers for the bar and soda machine throughout the shift.
- Set up birthdays by providing customers with information regarding how much it costs, what is included, recording what day and time they would prefer, and going over pizza and soda prices that fit their budget the best. As well as setting up the tables, balloons, food, and drinks for when the day came.
Cashier
GNC
01.2020 - 12.2020
- Worked when not at school
- Enforced store safety and cleanliness standards, reducing hazards.
- Processed customer orders and ensured the accuracy of their purchases.
- Performed opening and closing duties such as counting money, balancing registers, and reconciling discrepancies.
- Maintained inventory and store visual presentation to meet customer needs.
- Resolved and de-escalated issues to address customer concerns.
- Kept up to date on new products, services, promotions, and pricing structures.
- Reconciled daily sales reports at the end of each shift to verify the accuracy of transactions.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Informed customers of special promotions, loyalty programs, and discounts.
- Verified that customers are of legal age to purchase restricted items.
Laborer
Meldrum's Brothers Nursery
06.2019 - 12.2019
- Seasonal
- Performed manual labor tasks such as stacking wood, filling propane tanks, loading sod, mulch, landscaping rocks, slabs/boulders, and trees into trucks.
- Pulling weeds and watering plants.
- Maintained all safety protocols while working on job sites, including wearing personal protective gear.
- Worked collaboratively in diverse environments with various employees.
- Used picks, shovels, pneumatic tampers, and rakes to clear and smooth the ground.
- Mopped, brushed, and spread paints, cleaning solutions, and compounds over surfaces to clean and provide protection.
Education
Bachelor of Arts - Communications and Media Design Candidate in Communication
University of Detroit Mercy
Detroit, Michigan12.2025
No Degree - Communications and Media Design in Communication
Lindsey Wilson College
Columbia, KentuckyNo Degree - Communications and Media Design in Communication
Chipola College
Marianna, FloridaHigh School Diploma -
Anchor Bay Highschool
Ira, Michigan05.2021
Skills
- Returns processing
- Payment Collection
- Customer Service
- Heavy Lifting
- ID Verification
- Order Packaging
- Product Knowledge
- Order Taking
- Inventory Stocking
- Problem Solving Abilities
- Promotions and Discounts Understanding
- Attention to Detail
- Adaptability and Flexibility
- Telephone Etiquette
- Professionalism and Courtesy
- Time management skills
- Retail Merchandising
- Sales expertise
- Product Recommendations
- Cash Register Operation
- Product restocking
- Adaptable to change
- Team collaboration
- Effective time management
- Professional appearance
Personal Information
Title: COMMUNICATIONS AND MEDIA MARKETING
EDUCATION
Athletic Honor Roll 2023-2024, Athletic Honor Roll 2024-2025, Dean's List 2022-2023, Dean's List 2021-2022
Accomplishments
D1 commuting Student-Athlete
Timeline
Server/Bartender
Bobby Mac’s
07.2025 - 08.2026
Server
Limelight Bar and Grille
06.2024 - 08.2024
Volunteer In-arena Basketball Host
University of Detroit mercy
08.2023 - 02.2025
Cashier
Dollar Tree
05.2023 - 12.2023
Counter personal/ Cashier
Premier Bowling Alley
12.2020 - 08.2021
Cashier
GNC
01.2020 - 12.2020
Laborer
Meldrum's Brothers Nursery
06.2019 - 12.2019
Bachelor of Arts - Communications and Media Design Candidate in Communication
University of Detroit Mercy
No Degree - Communications and Media Design in Communication
Lindsey Wilson College
No Degree - Communications and Media Design in Communication
Chipola College
High School Diploma -
Anchor Bay Highschool