Amanda Schultz
Port Angeles,WA
Summary
Dynamic professional with extensive experience in customer service and caregiving. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in office administration and calendar management, ensuring efficient operations. Committed to delivering exceptional service while maintaining a welcoming environment for all clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spark Delivery
Walmart
Port Angeles, WA
10.2025 - Current
- Identified customer needs to enhance service delivery and satisfaction.
- Resolved customer issues with knowledgeable and friendly service, contributing to increased satisfaction.
- Delivered attentive service to customers in-person and over the phone, ensuring positive experiences.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Cashier, Front End
Walmart
Port Angeles, USA
02.2025 - 09.2025
- Streamlined checkout process to improve customer satisfaction.
- Executed cash handling procedures with precision to ensure financial accuracy.
- Greeted customers at store entrance to enhance their shopping experience.
- Guided customers in locating desired products to enhance shopping efficiency.
- Maintained cleanliness of register areas for optimal presentation.
Caregiver
Home Instead
Sequim, USA
01.2024 - 01.2025
- Provided companionship to support emotional well-being and reduce feelings of isolation.
- Supervised individuals, monitoring well-being and communicating observations to families.
- Performed light housekeeping tasks to create a safe and comfortable living environment.
- Provided non-medical support to clients in their homes through Home Instead.
Gift Shop Clerk
Olympic Game Farm
Sequim, USA
04.2023 - 01.2024
- Provided customer service by assisting guests with product location and processing transactions efficiently.
- Stocked and tagged products to maximize availability and enhance visibility on sales floor.
- Ensured cleanliness through regular dusting, vacuuming, and window care to create a welcoming environment.
- Conducted outdoor maintenance by watering flowers, cleaning benches, removing debris, and picking up litter.
Receptionist
H&R Block
Port Angeles, USA
12.2022 - 04.2023
- Greeting customers as they come in
- Assisted customers with inquiries to ensure a positive experience
- Answered phones promptly to assist callers
- Coordinated appointments to optimize office schedule
- Managed scheduling to streamline daily operations
- Taking payments
- Filing/scanning clients documents
- Clean office
- Stock supplies
Cashier & Customer Service
Dollar General
Gustine, USA
09.2020 - 10.2022
- Processed customer transactions efficiently, ensuring accurate and timely service.
- Addressed guest concerns promptly, contributing to increased customer satisfaction.
- Maintained product availability and organized store layout for optimal accessibility.
- Ensured cleanliness of store throughout shifts and prepared for next business day.
Crew Member
McDonald's
Gustine, USA
09.2019 - 03.2020
- Proactively engaged with customers to address needs and enhance satisfaction.
- Served orders promptly, ensuring positive dining experiences.
- Processed orders and payments while effectively resolving guest concerns.
- Adhered to all safe food handling guidelines for quality assurance.
Education
Studio Art - Some College
Gavilan College
Gilroy, CA11.2017
Diploma -
San Benito High School
Hollister, CA, US06.2011
Skills
- Customer service and support
- Front desk operations
- Calendar management
- Senior care and dementia support
- Office administration
- Home care and caregiving
Certification
C class drivers license, Amanda Marie Schulz, 11/01/23, 09/30/28
References
References available upon request.
Timeline
Spark Delivery
Walmart
10.2025 - Current
Cashier, Front End
Walmart
02.2025 - 09.2025
Caregiver
Home Instead
01.2024 - 01.2025
Gift Shop Clerk
Olympic Game Farm
04.2023 - 01.2024
Receptionist
H&R Block
12.2022 - 04.2023
Cashier & Customer Service
Dollar General
09.2020 - 10.2022
Crew Member
McDonald's
09.2019 - 03.2020
Studio Art - Some College
Gavilan College
Diploma -
San Benito High School