Demonstrated success in working quickly and accurately to complete a high volume of customer orders in a fast-paced environment. Knowledgeable about different tints, repair strategies and accessories options. Good troubleshooting skills with a diligent nature and superior work ethic.
Overview
8
8
years of professional experience
Work History
Auto Glass Technician
A Plus Auto Glass And More
09.2020 - 04.2024
Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
Accepted and processed payments for services.
Provided same level of care and attention to all customers, no matter vehicle value.
Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
Reduced vehicle downtime for clients with prompt completion of auto glass projects.
Developed lasting client relationships by delivering exceptional service and follow-up care.
Store Manager
Auto Glass Now
08.2016 - 08.2020
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Completed point of sale opening and closing procedures.