Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Scott

Mora ,MN

Summary

Dynamic professional with extensive experience in the human services field excelling in client advocacy and motivational team building with a proven track record in enhancing client independence and personal development. Adept at implementing individualized care plans and maintaining organized record keeping. Recognized for compassionate care and efficient time management, driving a 20% improvement in client satisfaction.

Overview

2025
2025
years of professional experience

Work History

Human Services Technician

Brighter Day Residence
  • Assisted clients in daily living activities to promote independence and personal development.
  • Implemented individualized care plans based on client assessments and needs.
  • Coordinated recreational activities to enhance social interactions among residents.
  • Monitored resident progress and reported changes to supervisory staff for timely intervention.
  • Maintained accurate documentation of client progress and incidents as required by regulations.
  • Advocated for clients' rights and needs within the facility to foster a supportive environment.
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.

Personal Care Assistant

Teri Gilbey
Sandstone, MN
05.2022 - 01.2025
  • Assisted client with daily living activities, ensuring comfort and safety. Helped with housekeeping and laundry.
  • Administered prescribed medications according to care plans and client needs.
  • Monitored clients' physical and emotional well-being, reporting changes to healthcare professionals.
  • Facilitated communication between client and healthcare about her copd and assisted with support of oxygen therapy.

Mental Health Worker

Safe Transitions
Hinckley, MN
08.2022 - 11.2024
  • Provided direct support to clients in crisis, ensuring safety and emotional stability.
  • Assisted in developing individualized care plans tailored to client needs and goals.
  • Awake overnight staff of two homes in Hinckley. Monitored one home on cameras.
  • Monitored client progress, documenting changes and communicating with healthcare teams effectively.
  • Implemented therapeutic activities that enhanced coping skills and emotional well-being of clients.

Job Coach

Industries Incorporated
Mora MN
08.1999 - 01.2000
  • Assisted client with daily living activities, ensuring comfort and safety. Helped with housekeeping and laundry.
  • Administered prescribed medications according to care plans and client needs.
  • Monitored clients' physical and emotional well-being, reporting changes to healthcare professionals.
  • Facilitated communication between client and healthcare about her copd and assisted with support of oxygen therapy.

Onsite Manager

Cepco Managment Inc
Hinckley MN
03.2002 - 05.2022

Hinckley MN

  • Managed daily operations to ensure compliance with safety protocols and efficiency standards.
  • Coordinated staff schedules to optimize workforce utilization and maintain service levels.
  • Implemented process improvements, enhancing operational workflows and reducing turnaround times.
  • Led training sessions for new hires, fostering team cohesion and skill development.
  • Developed and maintained strong relationships with vendors to ensure quality supply chain support.

Community Manager

Summit Management
Saint Joseph, MN
01.2020 - 12.2021
  • Developed and implemented community engagement initiatives to enhance resident interaction and satisfaction.
  • Facilitated communication between residents and management, addressing concerns promptly and effectively.
  • Organized community events to foster relationships among residents, promoting a sense of belonging.
  • Monitored social media channels, responding to inquiries and maintaining positive online presence for the community.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.

Activities Assistant

Phase
Sandstone, MN
01.2000 - 11.2000
  • Assisted in planning and executing engaging recreational activities for participants.
  • Supported staff in maintaining a safe and organized activity environment.
  • Collaborated with team members to adapt activities based on participant interests and abilities.
  • Coordinated logistics for events, including scheduling and materials preparation.

Education

High School Diploma -

Pine City High School
Pine City, MN

Skills

Behavioral support

Professional boundaries

Motivational interviewing

Client assessment

Excellent patient skills

Compassionate

Patient and empathetic

Organized record keeping

Efficient time management

Client advocacy

Elder care/ mobility assistance

Timeline

Mental Health Worker

Safe Transitions
08.2022 - 11.2024

Personal Care Assistant

Teri Gilbey
05.2022 - 01.2025

Community Manager

Summit Management
01.2020 - 12.2021

Onsite Manager

Cepco Managment Inc
03.2002 - 05.2022

Activities Assistant

Phase
01.2000 - 11.2000

Job Coach

Industries Incorporated
08.1999 - 01.2000

Human Services Technician

Brighter Day Residence

High School Diploma -

Pine City High School
Amanda Scott