Amanda Serge

Established business to provide flexible work environment for family while meeting client needs.

• Managed daily operations, ensuring efficient workflow across all business areas to enhance service delivery.
• Cultivated strong client relationships through attentive customer service, leading to increased client satisfaction.

• Delivered exceptional customer service to create welcoming environment.
• Mixed and served cocktails and beverages to enhance patron experience.
• Trained new staff on bar procedures and drink preparation techniques effectively.
• Maintained cleanliness and organization of bar area to ensure smooth operations.

• Conducted safety inspections on excavation sites to ensure compliance with regulations.
• Identified potential hazards and recommended corrective actions to improve safety standards.
• Collaborated with site managers to implement effective safety protocols and procedures.

• Delivered prompt customer service by addressing inquiries and concerns to ensure guest satisfaction.
• Coordinated with kitchen staff to streamline food service during peak hours.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Processed cash transactions accurately while handling payments for services rendered.

• Organized schedules and appointments for executives at Keystone Veal LLC.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Maintained accurate filing systems for documents and records management.
• Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
• Handled office supply inventory, ensuring necessary materials were available.

• Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
• Maintained accurate filing systems for documents and records management.
• Handled office supply inventory, ensuring necessary materials were available.