Amanda Seyfarth
Oxford,MS
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
6
6
years of professional experience
Work History
Office Manager
Hewitt Roofing Inc.
Ferriday, Louisiana
08.2021 - 08.2024
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Monitored inventory levels and placed orders when needed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated meetings, conferences, travel arrangements and department activities.
Customer Service Representative
Concordia Bank & Trust
Vidalia, Louisiana
03.2018 - 08.2021
- Assisted Customers with opening and closing of accounts.
- Assisted Customers with opening and closing safe deposit boxes.
- Assisted Customers with opening and closing of certificate of deposits.
- Assisted customers with daily transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Lafayette High School
Oxford, MS05-1995
Skills
- Quick books experience
- Bookkeeping
- Staff hiring
- Vendor engagement
- Billing
- Workflow optimization
- Banking operations
- Information protection
- Expense reporting
- Scheduling and calendar management
- Clear oral/written communication
- Office management
- Organizational skills
- Customer relations
- Inventory control
Timeline
Office Manager
Hewitt Roofing Inc.
08.2021 - 08.2024
Customer Service Representative
Concordia Bank & Trust
03.2018 - 08.2021
High School Diploma -
Lafayette High School