Summary
Overview
Work History
Education
Skills
Additional Information - Customer Service Skills
Timeline
Generic

Amanda Siciliani

Allen,tx

Summary

To obtain a Recovery Advocate position where I can utilize my personal experience with addiction and recovery, along with strong communication and advocacy skills, to inspire and guide others in their recovery process. Committed to creating a supportive, stigma- free environment that encourages personal growth and long-term wellness.

Overview

4
4
years of professional experience

Work History

Produce Associate

Kroger
Plano, USA
12.2024 - Current
  • Stocking
  • Inventory
  • Assisting customers

Front Desk and Production

Dallas East Sports
Dallas, USA
01.2022 - 12.2024
  • Cashier, payment receipt of invoices
  • Retail Customer Service
  • Apparel Printing
  • Apparel Printing

Education

SECONDARY SCHOOL - Communication

Poteet High School
08.2014 - 12/2017

Skills

  • Communication
  • Empathy
  • Problem-solving
  • Patience
  • Adaptability
  • Listening
  • Multitasking
  • Customer service
  • Issue resolution
  • Handling customer inquiries
  • Managing difficult situations
  • Stock management
  • Customer assistance
  • Inventory control
  • Product knowledge
  • Retail sales
  • Apparel production
  • Cash handling
  • Effective communication
  • Time management
  • Team collaboration
  • Produce handling
  • Food preparation

Additional Information - Customer Service Skills

  • Ability to resolve customer inquiries and complaints promptly and professionally.
  • Proficient in delivering exceptional customer service and resolving issues efficiently.
  • Experienced in handling high volumes of customer inquiries through various channels.
  • Strong ability to manage difficult situations with professionalism and empathy.

Timeline

Produce Associate

Kroger
12.2024 - Current

Front Desk and Production

Dallas East Sports
01.2022 - 12.2024

SECONDARY SCHOOL - Communication

Poteet High School
08.2014 - 12/2017
Amanda Siciliani