Car'Leyon West
Danville,VA
Summary
Car’Leyon West, an aspiring clinical/ forensic psychologist, is dedicated to promoting mental health and community leadership as he pursues a doctorate degree in Psychology at VCU. With over 7 years of diverse experience in customer service, IT, laborer roles, and more, Car’Leyon has developed strong skills in empathetic communication and crisis management. He holds a Suicide Prevention License, CPR Certification, First Aid Certification, and technical proficiency in Microsoft applications. Car’Leyon notable experiences include dining with a former US Ambassador and being college roommates with Barack Obama. He is motivated to bring innovation and make significant contributions in mental health advocacy.
Overview
8
8
years of professional experience
Work History
Produce Associate
Walmart
08.2024 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
- Checked for outdated and overripe grocery items and removed from inventory.
- Kept tidy and organized area to comply with cleanliness standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Merchandiser
ShiftSmart
01.2023 - Current
- Managed inventory count across multiple stores, ensuring optimal stock levels
- Maintained cleanliness of stores, restrooms, and parking lots, enhancing customer experience
- Implemented innovative merchandising strategies to maximize product visibility
- Resolved stock discrepancies, contributing to accurate inventory management
- Boosted store appeal through effective merchandise display
- Eager to leverage analytical skills to enhance efficiency and accuracy in tasks
Assembler Temp
Premier Logistics
08.2024 - 10.2024
- Assembles pieces with drills to be shipped off to companies
- Work around the table to keep team stacked with supplies
- Stack boxes properly to be wrapped
- Pack large boxes with products in a repetitive formation
Server/ Host/ Cook
Pizza Hut
02.2019 - 01.2021
- Worked Part-Time while also being a full time student in highschool
- Served customers with great customer service
- Cleaned restaurant after closing and during non busy hours
- Took orders over the phone and at the Customer Service Desk
- Assisted in preparation and completion of orders when we were busy
- Prepped over 100 boxes a day for pizza deliveries
Repack Picker
Dollar General
11.2023 - 02.2024
- Utilized microphone headset for precise product picking
- Ensured high-quality product selection for consumer satisfaction
- Exhibited collaborative efforts in packing totes
- Contributed to efficient shipping process
Customer Service Representative
PRA Group
04.2022 - 10.2023
- Offered empathetic customer service, providing tailored payment solutions
- Elevated customer experience by being a supportive listener and advisor
- Exceeded team targets by pioneering debt collection strategies, enhancing client relations
- Guided new hires through training, improving team performance and strategy adoption
Cashier
Food Lion
01.2021 - 10.2021
- Delivered superior customer service, fostering a positive shopping experience for all patrons
- Efficiently processed sales transactions on cash registers, ensuring accuracy and speed
- Contributed to inventory management by restocking shelves during off-peak hours
- Managed damaged goods, maintaining store cleanliness and safety
- Managed cash transactions and provided top-tier customer service, enhancing store reputation
Tutor/ IT Tech
Stem/Americorps/ Project Graduation
01.2017 - 06.2020
- Orchestrated STEM-focused community events, enhancing K-12 education
- Provided comprehensive tutoring across all subjects for K-12 students
- Implemented innovative teaching methods, boosting student engagement
- Troubleshot and resolved technology issues, ensuring seamless learning experience
- Enhanced student comprehension in STEM, boosting academic performance
- Provided critical IT support, ensuring smooth tech operations for educational events
- Managed setup of educational technology, enhancing learning environments for K-12
- Also worked as a Receptionist for Events and meetings
Tutor
Americorps
06.2018 - 06.2019
- Facilitated comprehensive K-12 learning across diverse subjects
- Effectively utilized Microsoft and Zoom for remote tutoring
- Assisted students in SOLs preparation during school breaks
- Enhanced student performance by developing tailored lesson plans in core subjects
- Supported K-12 students through customized tutoring sessions, boosting exam readiness
- Implemented digital tools like Microsoft and Zoom to ensure continuous learning during COVID
Education
Associate Degree -
Danville Community College
Danville05.2023
Diploma -
Galileo Magnet Highschool
Danville05.2020
Skills
- Conflict Resolution
- Leadership
- Teamwork
- Microsoft Excel
- Time Management
- Fast Learner
- Adaptability
- Communication
- Computer Skills
- Ability to Work Under Pressure
- Microsoft Office
- Innovation
- Customer Service
- Stock Control
- Customer Experience
- Merchandising
- Analytical Thinking
- Accounts Receivable
- Student Engagement
- Technical Support
- Event Management
- Shopping
- Cash Register Operation
- Restocking Shelves
- Sales
- Safety Principles
- Planning of Lessons
- Logistics Operations
- User Assistance
- Suicide Intervention
- Restaurant Operation
- Cardio-Pulmonary Resuscitation (CPR)
- Negotiation Skills
- Microsoft Software
- Typing Skills
- Administrative Operations
- Crisis Management
- Mental Health
- Receptivity
- Customer Relationship Management
- Strategic Thinking
- Expediting
- Knowledge of Packaging and Processing
- Order Picking
- Teaching
- Educational Technologies
- Instructional Design
- Knowledge of Education
- Psychology
- Knowledge of Finance
- Drilling Operations
- Clinical Psychology
- Health Promotion
- First Aid and Preparedness
- Communication Skills
- Assembly
- Notating Finance Accounts
- Counting Inventory
Timeline
Produce Associate
Walmart
08.2024 - Current
Assembler Temp
Premier Logistics
08.2024 - 10.2024
Repack Picker
Dollar General
11.2023 - 02.2024
Merchandiser
ShiftSmart
01.2023 - Current
Customer Service Representative
PRA Group
04.2022 - 10.2023
Cashier
Food Lion
01.2021 - 10.2021
Server/ Host/ Cook
Pizza Hut
02.2019 - 01.2021
Tutor
Americorps
06.2018 - 06.2019
Tutor/ IT Tech
Stem/Americorps/ Project Graduation
01.2017 - 06.2020
Associate Degree -
Danville Community College
Diploma -
Galileo Magnet Highschool
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