Amanda Silva
Manteca,CA
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and team management, notably with Amazon. Excelled in fostering team collaboration and optimizing productivity through effective material handling and safety protocol implementation. Demonstrated ability in problem-solving and enhancing customer satisfaction, achieving significant improvements in efficiency and service quality.
Overview
2025
2025
years of professional experience
Work History
Warehouse Worker
Medline
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Consistently lifted materials weighing as much as 60 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Optimized storage space, rearranging items to better utilize available square footage.
Warehouse Worker
Amazon
6001 S. Austin Rd, Stockton CA 95215
12.2022 - 11.2024
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Helped train new employees in safe practices and warehouse procedures.
Personal Shopper
Instacart
Manteca, CA
06.2020 - 12.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Assistant Manager
Wendy's
Tracy, CA
04.2017 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Territory Manager
The Gaia Movement
Sacramento, CA
11.2014 - 04.2017
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Assistant Manager
Chuck E Cheese
Modesto, CA
11.2013 - 11.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Tracy High School
Tracy, CA06-1997
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Problem-solving
- Material handling
- Warehouse operations
- Team collaboration
- Pallet jack handling
- Safety protocols
Timeline
Warehouse Worker
Amazon
12.2022 - 11.2024
Personal Shopper
Instacart
06.2020 - 12.2022
Assistant Manager
Wendy's
04.2017 - 06.2020
Territory Manager
The Gaia Movement
11.2014 - 04.2017
Assistant Manager
Chuck E Cheese
11.2013 - 11.2014
Warehouse Worker
Medline
High School Diploma -
Tracy High School