Amanda Simonsen
Two Harbors,MN
Summary
Qualified Registered Nurse with a background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability to communicate with patients and maintain medical records efficiently. Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Essentia Health-St. Mary's Medical Center
07.2013 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Nursing Assistant
Department of Veterans Affairs
06.2007 - 02.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Insurance Agent
Arrowhead Insurance Agency
06.2003 - 06.2007
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
Associate of Science - Registered Nurse
Northwood Technical College
Superior, WI12-2024
Certification - Medical Assitant
Lake Superior College
Duluth, MN06-2013
High School Diploma -
William Kelley Secondary
Silver Bay, MN06-2000
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Patient documentation
- Customer Service
- Clinical Documentation
- Immunization Administration
- CPR
- OB/GYN procedures
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Timeline
Certified Medical Assistant
Essentia Health-St. Mary's Medical Center
07.2013 - Current
Certified Nursing Assistant
Department of Veterans Affairs
06.2007 - 02.2013
Insurance Agent
Arrowhead Insurance Agency
06.2003 - 06.2007
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Associate of Science - Registered Nurse
Northwood Technical College
Certification - Medical Assitant
Lake Superior College
High School Diploma -
William Kelley Secondary
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