Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Sleem

Wesley Chapel,FL

Summary

  • Versatile leader with a track record of enhancing team performance at the Lebanese Student Association through strategic planning and relationship building. Skilled in public speaking and complex problem-solving, successfully raised membership retention and awareness on global issues. Proven ability to foster collaboration and maximize resources, significantly improving organizational efficiency.
  • Knowledgeable and dedicated customer service professional with extensive experience in the industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Member

Model United Nations
08.2022 - Current
  • Debate and Communication skills
  • Expanded knowledge of international law and its application in various geopolitical contexts by researching specific cases before participating in simulated court proceedings at conferences.
  • Developed public speaking abilities through delivering speeches and presenting policy positions to large audiences at conferences.
  • Increased membership retention rates through creating a welcoming environment for newcomers and offering ongoing support to help them develop essential skills for success at conferences.
  • Raised awareness about pressing global challenges by organizing campus-wide events like panel discussions or guest lectures featuring prominent speakers from the international community.

President

Lebanese Student Association
08.2021 - Current
  • Enhanced organization performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.

Food Preparation Coordinator

Project Downtown Tampa
08.2021 - Current
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Gathered and organized materials to support operations
  • Ensured the volunteers were in a welcoming environment


Project Downtown is an organization that provides the homeless aid. We gather every friday and make sandwiches/hot food to those in need. We then distribute the food to various spots downtown that have a big homeless population. We also provide further aid upon request to homeless such as blankets, socks, hygiene kits, bus passes, etc. My position was to ensure all food materials were picked up and made to the site in a timely manner. I also was responsible for setting up food stations and watching over the volunteers. I tried my best to ensure everyone was in a welcoming environment and offered any volunteer transportation to downtown. My favorite part was talking to the homeless and getting to know their stories. It is such an eye-opening experience and I truly recommend for everyone at one point to participate in such a cause.

Costumer Service Worker

Melt N'Dip
05.2024 - 11.2024
  • Supported new team members in training initiatives by sharing knowledge, best practices, and providing guidance as a mentor.
  • Provided comprehensive product knowledge to customers, leading to informed decision-making and increased sales.
  • Collaborated with team members to achieve shared goals, consistently meeting or exceeding performance metrics.
  • Consistently exceeded targets for call quality scores through exceptional attention to detail and adherence to company standards.
  • Analyzed customer feedback to identify areas of improvement, implementing changes that led to increased satisfaction rates.
  • Experience with making and designing deserts which varied from crepes, waffles, milkshakes, coffee beverages, etc.

Senator

University of South Florida Senate
08.2022 - 05.2023
  • Frequently met with staffers to discuss daily activities and discuss legislation and constituent issues.
  • Collaborated with faculty and administrators to address student concerns and improve campus policies.
  • Championed mental health awareness initiatives, connecting students with appropriate services and support systems.
  • Coordinated fundraising efforts for student scholarships, supporting the financial needs of deserving individuals.
  • Fostered a positive campus culture by implementing inclusive strategies that celebrate diversity among the student body.
  • Managed budget allocation for various campus clubs and organizations, ensuring responsible use of funds.
  • Enhanced student engagement by developing and implementing diverse initiatives for Student Senate events.
  • Conducted comprehensive reviews of existing policies and procedures related to student life, identifying areas in need of improvement or clarification.

Education

Bachelor of Science - Political Science

University of South Florida
Tampa, FL
05-2025

Skills

  • Foreign Language Proficiency (English and Arabic)
  • Leadership skills
  • Adaptive & Flexible
  • Public Speaking
  • Communication skills
  • Customer service
  • Project Planning & Management
  • Complex Problem-solving

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Costumer Service Worker

Melt N'Dip
05.2024 - 11.2024

Member

Model United Nations
08.2022 - Current

Senator

University of South Florida Senate
08.2022 - 05.2023

President

Lebanese Student Association
08.2021 - Current

Food Preparation Coordinator

Project Downtown Tampa
08.2021 - Current

Bachelor of Science - Political Science

University of South Florida
Amanda Sleem