Amanda Smither

Maintained a thorough understanding of state laws governing insurance policies.

• Counseled prospects and policyholders on coverage, limits, and regulations, ensuring informed decisions and compliance.
• Responded to customer inquiries regarding coverage, billing, claims and policy changes.
• Developed strategies to engage clients and increase loyalty, resulting in stronger relationships and repeat business.
• Fostered strong relationships with clients, significantly boosting customer satisfaction.
• Collaborated with team members to streamline service delivery processes, enhancing overall client experience.
• Oversaw business operations to maintain efficiency and quality service.
• Developed relationships with clients by providing excellent customer service over the phone or in person meetings.
• Performed administrative duties such as data entry, filing, scanning and faxing documents.

• Delivered individualized instruction to students with disabilities, fostering improvement in basic literacy and numeracy skills.
• Assisted students with special needs in daily classroom activities, enhancing their participation and learning experiences.
• Facilitated student engagement through interactive learning techniques.
• Supported classroom teachers in creating a positive learning environment for all students.
• Motivated students through consistent positive feedback and recognition, boosting their confidence and engagement.
• Exhibited positive behaviors to model expectations for students. using behavior modeling and positive reinforcement techniques.