Latonia Rutledge
CANTON,OH
Summary
Persuasive Job Title with expertise in assessing client needs, advising on coverage options and monitoring insurance claims. Energetic and communicative professional with Number years of experience. Dedicated to developing meaningful client relationships and offering best solutions for coverage.
Overview
24
24
years of professional experience
Work History
Licensed Insurance Representative
Margo R Jackson
CANTON, OH
09.2003 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Obtained underwriting approval by completing application for coverage.
Medic
US Army
CANTON, OH
05.1997 - 05.2002
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Recognized trends within territory and industry to create proactive plans.
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Contacted medical facilities or departments to schedule patients for tests or admission.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Administered first aid treatment or life support care to sick or injured persons in pre-hospital settings.
Education
Bachelor Of Medical Science - Medical Assisting
University of Akron
Akron, OH05.1996
Bachelor Of Medical Biology - Medical Assisting
University of Cincinnati
Cincinnati, OH08.1994
Skills
- Policyholder Communication
- Policy Adjustment Knowledge
- Underwriting and Adjustments
- Professional Phone Etiquette
- Insurance Coverage Verification
- Underwriter Collaboration
- Client Needs Analysis
- Client Prospecting
- Insurance Customization
- Email Marketing
- Quotes and Sales
- Marketing Strategy Development
- Customer Support Needs Assessment
- Professional Relationships
- Insurance Policy Sales
- Claims Reporting Systems
- Form Completion and Submission
- Clientele Development
- Quote Information
- Life Insurance
- Operational Efficiency
- Policy Feature Explanations
- Excellent Communication Talents
- Binder Coverage
- Insurance Recommendation
- Claims Information Gathering
- Administrative Support
- Direct Marketing
- Licensing Requirements
- Agent Support
- Deposit Collection
- Premium Collection
- Final Expense Insurance
- Loyalty Programs
- Personnel Management
- Credit and Debt Card Processing
- Team Meetings
- Customer Service and Assistance
- Credit Card Transaction Processing
- Clerical Support
Timeline
Licensed Insurance Representative
Margo R Jackson
09.2003 - Current
Medic
US Army
05.1997 - 05.2002
Bachelor Of Medical Science - Medical Assisting
University of Akron
Bachelor Of Medical Biology - Medical Assisting
University of Cincinnati
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