Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Anderson Agency-Reed City, MI
04.2023 - Current
Calculated quotes and educated potential clients on insurance options.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Licensed Insurance Agent
Hinkle-Witbeck Agency, Inc.-Reed City, MI
09.2021 - 04.2023
Fostered strong relationships with carrier representatives to stay informed on new offerings and underwriting guidelines, improving the ability to match clients with appropriate coverage options.
Maintained high standards of customer service by building relationships with clients.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Responded to customer calls swiftly to resolve issues and answer questions.
Identified potential risks in client businesses and recommended appropriate insurance coverage.
Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Educated clients on insurance policies and procedures.
Child Care
Kiddies Klubhouse-Reed City, MI
10.2020 - 09.2021
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Ensured child safety through diligent supervision and adherence to established protocols.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
Taught children to organize toys, wash hands, and share by leading by example.
Sales Associate
Shoe Sensation-Big Rapids, MI
06.2020 - 10.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
McDonald's-Reed City, MI
10.2019 - 03.2020
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Provided support to crew members, facilitating quick food preparation and delivery.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Education
Some College - Surgical Technology
Baker College of Cadillac
Cadillac, MI
05.2021
High school or equivalent -
Reed City High School
Reed City, MI
05.2020
Skills
Serving Experience
Childcare
People Person
Fast
Food Production
Babysitting
Food Handling
Infant Care
Food Safety
Toddler Care
Cleaning Experience
Nannying
Caregiving
Cashiering
Medical terminology
Typing
Cash handling
Driving
Meal Preparation
Insurance sales
Microsoft Excel
Inventory control
Negotiation
Outside sales
Direct sales
Communication skills
Computer skills
Retail sales
Microsoft Office
English
Organizational skills
Inside sales
Sales
Customer service
Financial services
Client Service
Policy Management
Email Marketing
Claims Handling Proficiency
Quotes and sales
Policy Renewals
Policy Knowledge
Policy writing
Relationship Building
Insurance Eligibility
Customer Complaint Resolution
Policy Changes
Claims Information Gathering
Customer Account Review
Policyholder Communication
Billing Inquiries
Certification
First Aid Certification
CPR Certification
Property & Casualty License
Driver's License, 08/01/23
Timeline
Licensed Insurance Agent
Anderson Agency-Reed City, MI
04.2023 - Current
Licensed Insurance Agent
Hinkle-Witbeck Agency, Inc.-Reed City, MI
09.2021 - 04.2023
Child Care
Kiddies Klubhouse-Reed City, MI
10.2020 - 09.2021
Sales Associate
Shoe Sensation-Big Rapids, MI
06.2020 - 10.2020
Crew Member
McDonald's-Reed City, MI
10.2019 - 03.2020
Some College - Surgical Technology
Baker College of Cadillac
High school or equivalent -
Reed City High School
First Aid Certification
CPR Certification
Property & Casualty License
Driver's License, 08/01/23
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