Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abbigayle Morgan

Reed City,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Anderson Agency-Reed City, MI
04.2023 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.

Licensed Insurance Agent

Hinkle-Witbeck Agency, Inc.-Reed City, MI
09.2021 - 04.2023
  • Fostered strong relationships with carrier representatives to stay informed on new offerings and underwriting guidelines, improving the ability to match clients with appropriate coverage options.
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Educated clients on insurance policies and procedures.

Child Care

Kiddies Klubhouse-Reed City, MI
10.2020 - 09.2021
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.

Sales Associate

Shoe Sensation-Big Rapids, MI
06.2020 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Crew Member

McDonald's-Reed City, MI
10.2019 - 03.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.

Education

Some College - Surgical Technology

Baker College of Cadillac
Cadillac, MI
05.2021

High school or equivalent -

Reed City High School
Reed City, MI
05.2020

Skills

  • Serving Experience
  • Childcare
  • People Person
  • Fast
  • Food Production
  • Babysitting
  • Food Handling
  • Infant Care
  • Food Safety
  • Toddler Care
  • Cleaning Experience
  • Nannying
  • Caregiving
  • Cashiering
  • Medical terminology
  • Typing
  • Cash handling
  • Driving
  • Meal Preparation
  • Insurance sales
  • Microsoft Excel
  • Inventory control
  • Negotiation
  • Outside sales
  • Direct sales
  • Communication skills
  • Computer skills
  • Retail sales
  • Microsoft Office
  • English
  • Organizational skills
  • Inside sales
  • Sales
  • Customer service
  • Financial services
  • Client Service
  • Policy Management
  • Email Marketing
  • Claims Handling Proficiency
  • Quotes and sales
  • Policy Renewals
  • Policy Knowledge
  • Policy writing
  • Relationship Building
  • Insurance Eligibility
  • Customer Complaint Resolution
  • Policy Changes
  • Claims Information Gathering
  • Customer Account Review
  • Policyholder Communication
  • Billing Inquiries

Certification

  • First Aid Certification
  • CPR Certification
  • Property & Casualty License
  • Driver's License, 08/01/23

Timeline

Licensed Insurance Agent

Anderson Agency-Reed City, MI
04.2023 - Current

Licensed Insurance Agent

Hinkle-Witbeck Agency, Inc.-Reed City, MI
09.2021 - 04.2023

Child Care

Kiddies Klubhouse-Reed City, MI
10.2020 - 09.2021

Sales Associate

Shoe Sensation-Big Rapids, MI
06.2020 - 10.2020

Crew Member

McDonald's-Reed City, MI
10.2019 - 03.2020

Some College - Surgical Technology

Baker College of Cadillac

High school or equivalent -

Reed City High School

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Abbigayle Morgan