Abbigayle Morgan
Reed City,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Anderson Agency-Reed City, MI
2023.04 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Licensed Insurance Agent
Hinkle-Witbeck Agency, Inc.-Reed City, MI
2021.09 - 2023.04
- Fostered strong relationships with carrier representatives to stay informed on new offerings and underwriting guidelines, improving the ability to match clients with appropriate coverage options.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Educated clients on insurance policies and procedures.
Child Care
Kiddies Klubhouse-Reed City, MI
2020.10 - 2021.09
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
Sales Associate
Shoe Sensation-Big Rapids, MI
2020.06 - 2020.10
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
McDonald's-Reed City, MI
2019.10 - 2020.03
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Education
Some College - Surgical Technology
Baker College of Cadillac
Cadillac, MI05.2021
High school or equivalent -
Reed City High School
Reed City, MI05.2020
Skills
- Serving Experience
- Childcare
- People Person
- Fast
- Food Production
- Babysitting
- Food Handling
- Infant Care
- Food Safety
- Toddler Care
- Cleaning Experience
- Nannying
- Caregiving
- Cashiering
- Medical terminology
- Typing
- Cash handling
- Driving
- Meal Preparation
- Insurance sales
- Microsoft Excel
- Inventory control
- Negotiation
- Outside sales
- Direct sales
- Communication skills
- Computer skills
- Retail sales
- Microsoft Office
- English
- Organizational skills
- Inside sales
- Sales
- Customer service
- Financial services
- Client Service
- Policy Management
- Email Marketing
- Claims Handling Proficiency
- Quotes and sales
- Policy Renewals
- Policy Knowledge
- Policy writing
- Relationship Building
- Insurance Eligibility
- Customer Complaint Resolution
- Policy Changes
- Claims Information Gathering
- Customer Account Review
- Policyholder Communication
- Billing Inquiries
Certification
- First Aid Certification
- CPR Certification
- Property & Casualty License
- Driver's License, 08/01/23
Timeline
Licensed Insurance Agent
Anderson Agency-Reed City, MI
2023.04 - Current
Licensed Insurance Agent
Hinkle-Witbeck Agency, Inc.-Reed City, MI
2021.09 - 2023.04
Child Care
Kiddies Klubhouse-Reed City, MI
2020.10 - 2021.09
Sales Associate
Shoe Sensation-Big Rapids, MI
2020.06 - 2020.10
Crew Member
McDonald's-Reed City, MI
2019.10 - 2020.03
Some College - Surgical Technology
Baker College of Cadillac
High school or equivalent -
Reed City High School
- First Aid Certification
- CPR Certification
- Property & Casualty License
- Driver's License, 08/01/23
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