Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic

Amanda Sofia

Staten Island,NY

Summary

Quinnipiac Sophomore that is aspiring to obtain her Juris Doctorate. Majoring in Law in Society with minors in Business Management and Phycology. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Shift Leader

Playa Bowls
02.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Party Leader

Fun Station USA
07.2021 - 08.2024
  • Enhanced event experience by planning and executing creative party themes and engaging activities.
  • Handled crisis situations professionally; swiftly resolved issues while maintaining positive relationships with clients.
  • Implemented safety measures to uphold a secure environment for guests during events.
  • Developed customized proposals fitting each client''s unique needs, preferences, and budget constraints.

Education

Will Obtain A Bachelors And Juris Doctorate - Law in Society Major

Quinnipiac University
Hamden, CT
06.2027

High School Diploma -

Saint Joseph By The Sea Highschool
Staten Island, NY
05-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service
  • Strong verbal and written communication
  • Training assistance
  • Team collaboration and leadership

Internship

Intern at the New York Supreme Court from September of 2023 to June of 2024. Was able to observe and collaborate with legal staff in the courthouse. 

Timeline

Shift Leader

Playa Bowls
02.2022 - Current

Party Leader

Fun Station USA
07.2021 - 08.2024

Will Obtain A Bachelors And Juris Doctorate - Law in Society Major

Quinnipiac University

High School Diploma -

Saint Joseph By The Sea Highschool

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