Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

AMANDA SOKOL

Scottdale

Summary

Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Dedicated to learning, growing, and succeeding in all work. Empathy, dependability, and enthusiasm for customer satisfaction.

Overview

5
5
years of professional experience

Work History

Team Manager

Kings College Mens Ice Hockey
08.2024 - Current

Assisted with team operations, including laundry management, game day setup, and organizing recruiting files using Excel. Supported the coaching staff by communicating with recruits, preparing itineraries, and ensuring smooth coordination of team activities and events.

Auto body worker

Sokol’s Paint and Auto Repair
05.2021 - Current


  • Phone operator, taking and making calls between customers, businesses, and Insurance companies
  • Examined vehicles that had been involved in accidents and generated reports with estimated repair costs.
  • Photographed and detailed reports of vehicle damage and submitted them to the claims department for proper processing.
  • Increased customer satisfaction by giving policyholders honest advice on repair work and body shop procedures.
  • Consistently carried and managed a heavy project workload thanks to my exceptional organizational, time management, and collaboration skills.
  • Supervised and trained auto body employees
  • Managed daily workflow and ensured timely completion
  • Inspected vehicles to ensure repairs met quality standards -Performed body repairs including repairing dents, and teardown/reassemble
  • Prepared and refinished vehicle surfaces using proper sanding, priming, and painting techniques
  • Worked with insurance adjusters and customers
  • Ordered parts and maintained inventory to support operations
  • Ensured a maintained clean, organized workspace

Education

High School -

Southmoreland Sr. High School
Alverton, PA
01.2021

Bachelor of Science - Biology, Psychology

King's College
Wilkes-Barre, PA
01.2026

Skills

  • Organization
  • Customer service
  • Customer service expertise
  • Automotive component understanding
  • Supervision
  • Auto damage appraisal

Accomplishments

    Kings College Women's Ice Hockey Captain

Timeline

Team Manager

Kings College Mens Ice Hockey
08.2024 - Current

Auto body worker

Sokol’s Paint and Auto Repair
05.2021 - Current

High School -

Southmoreland Sr. High School

Bachelor of Science - Biology, Psychology

King's College