Summary
Overview
Work History
Education
Skills
Timeline
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Joe Camarillo

Bakersfield,CA

Summary

Driven professional with a track record of enhancing customer satisfaction and reducing costs by 20% at Joe's Body & Paint. Skilled in auto body repair and insurance protocols, demonstrating exceptional problem-solving abilities and teamwork. Excelled in streamlining communication and implementing effective cost-saving measures, showcasing adaptability and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Body Shop Advisor

Joes Body & Paint
10.2021 - 07.2024
  • Assisted in the development of marketing materials to promote the body shop''s services and special offers.
  • Oversaw quality control measures throughout the repair process, guaranteeing consistent results meeting or exceeding expectations.
  • Implemented cost-saving measures where appropriate, reducing overhead expenses without compromising service quality or safety standards.
  • Managed inventory effectively, maintaining adequate stock levels for commonly used repair parts.
  • Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellence in service.
  • Enhanced customer satisfaction by providing accurate estimates and explaining repair processes thoroughly.
  • Established a welcoming environment within the body shop reception area to enhance client comfort during appointments.
  • Collaborated with insurance companies to expedite claims processing for clients'' convenience.
  • Improved communication between technicians and customers, addressing concerns and ensuring timely updates on repair progress.
  • Provided ongoing training opportunities for staff, fostering professional growth and improved skill sets among team members.
  • Conducted regular safety inspections within the facility, ensuring compliance with industry standards and regulations.
  • Contributed to the development of annual budgets for labor costs, materials procurement, and equipment maintenance.
  • Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Reassembled and replaced parts to complete body repairs.
  • Inspected vehicles to identify and document repair needs.

Merchandiser

Mid Cal Labor Solutions
08.2023 - 01.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

Maintenance Technician

KS Industries LP
05.2018 - 12.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Developed and implemented strategies to improve maintenance processes.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
  • Reduced downtime by implementing preventive maintenance schedule across all CNC machines.

Education

High School -

South High School
Bakersfield, CA
06.2004

Skills

  • Insurance procedures
  • Customer follow-up
  • Parts Ordering
  • Paint Matching
  • Vehicle Inspection
  • Repair Planning
  • Cost Estimation
  • Technical aptitude
  • Excellent work ethic
  • Auto body repair
  • Hand-tool proficiency
  • Power tool proficiency
  • Quality-focused
  • Deadline-oriented
  • Repair assessment
  • Concise time management
  • Spray Gun Operation
  • Collision estimates
  • Estimating costs
  • Damage Assessment
  • Defect Removal
  • Knowledge of insurance protocols
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Team building
  • Self Motivation

Timeline

Merchandiser

Mid Cal Labor Solutions
08.2023 - 01.2024

Body Shop Advisor

Joes Body & Paint
10.2021 - 07.2024

Maintenance Technician

KS Industries LP
05.2018 - 12.2022

High School -

South High School

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Joe Camarillo