Joe Camarillo
Bakersfield,CA
Summary
Driven professional with a track record of enhancing customer satisfaction and reducing costs by 20% at Joe's Body & Paint. Skilled in auto body repair and insurance protocols, demonstrating exceptional problem-solving abilities and teamwork. Excelled in streamlining communication and implementing effective cost-saving measures, showcasing adaptability and a strong work ethic.
Overview
6
6
years of professional experience
Work History
Body Shop Advisor
Joes Body & Paint
10.2021 - 07.2024
- Assisted in the development of marketing materials to promote the body shop''s services and special offers.
- Oversaw quality control measures throughout the repair process, guaranteeing consistent results meeting or exceeding expectations.
- Implemented cost-saving measures where appropriate, reducing overhead expenses without compromising service quality or safety standards.
- Managed inventory effectively, maintaining adequate stock levels for commonly used repair parts.
- Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellence in service.
- Enhanced customer satisfaction by providing accurate estimates and explaining repair processes thoroughly.
- Established a welcoming environment within the body shop reception area to enhance client comfort during appointments.
- Collaborated with insurance companies to expedite claims processing for clients'' convenience.
- Improved communication between technicians and customers, addressing concerns and ensuring timely updates on repair progress.
- Provided ongoing training opportunities for staff, fostering professional growth and improved skill sets among team members.
- Conducted regular safety inspections within the facility, ensuring compliance with industry standards and regulations.
- Contributed to the development of annual budgets for labor costs, materials procurement, and equipment maintenance.
- Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.
- Replaced and repaired vehicle parts according to work order instructions.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
- Inspected vehicles to identify and document repair needs.
Merchandiser
Mid Cal Labor Solutions
08.2023 - 01.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Maintenance Technician
KS Industries LP
05.2018 - 12.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
- Reduced downtime by implementing preventive maintenance schedule across all CNC machines.
Education
High School -
South High School
Bakersfield, CA06.2004
Skills
- Insurance procedures
- Customer follow-up
- Parts Ordering
- Paint Matching
- Vehicle Inspection
- Repair Planning
- Cost Estimation
- Technical aptitude
- Excellent work ethic
- Auto body repair
- Hand-tool proficiency
- Power tool proficiency
- Quality-focused
- Deadline-oriented
- Repair assessment
- Concise time management
- Spray Gun Operation
- Collision estimates
- Estimating costs
- Damage Assessment
- Defect Removal
- Knowledge of insurance protocols
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Self Motivation
Timeline
Merchandiser
Mid Cal Labor Solutions
08.2023 - 01.2024
Body Shop Advisor
Joes Body & Paint
10.2021 - 07.2024
Maintenance Technician
KS Industries LP
05.2018 - 12.2022
High School -
South High School
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