Amanda South
El Cajon,CA
Summary
Driven Medical Billing and Coding student pursuing AHIMA certification, equipped with a solid foundational knowledge in healthcare coding principles. Leveraging 10 years of experience as a Customer Service Representative to enhance patient interactions and support healthcare professionals. Recognized for an energetic approach, strong work ethic, and commitment to accuracy in all tasks, including proficiency in currency trade transactions. Aiming to integrate exceptional customer service skills into a rewarding healthcare career.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo
La Mesa, CA
05.2024 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Handled large volumes of currency quickly and accurately with minimal errors.
Customer Service Representative
Viejas Casino and Resort
Alpine, CA
03.2013 - 03.2023
- Ensured balanced financial ledgers by aligning daily transactions.
- Promoted long-term engagement by recalling and using customers' names.
- Facilitated customer engagement by promoting memberships.
Education
Associate of Applied Science - Health Information Technology
DeVry University
Naperville, IL07-2025
Medical Billing and Coding Certificate -
DeVry University
Naperville, IL07.2024
Skills
- Comprehensive Record-Keeping
- Efficient Data Input
- Professionalism
- Data Privacy Management
- Communication
- Systematic Data Organization
- Informed Decision Making
- Effective Issue Resolution
- Time management
- Regulatory compliance
Certification
- Medical Billing and Coding
Timeline
Bank Teller
Wells Fargo
05.2024 - Current
Customer Service Representative
Viejas Casino and Resort
03.2013 - 03.2023
Associate of Applied Science - Health Information Technology
DeVry University
Medical Billing and Coding Certificate -
DeVry University