Denisse Vasquez
Land O Lakes
Summary
In the interest of exploring better employment opportunities and professional growth in my field of knowledge and skills, I am forwarding my resume for your review and consideration. I will be available for any entry-level Customer Service Representative position. At your convenience. I would like to meet you personally to discuss in further details my qualifications, skills and experiences, and how may I serve a current or anticipated need you may or will have for someone of my ability.
Overview
24
24
years of professional experience
Work History
Bank Teller
Wells Fargo Bank N.A.
Land O Lakes, FL
04.2013 - 10.2024
- Check cashing, depositing, transfers
- Savings deposits, withdrawals, issuing negotiable items (cashier's checks, traveler's checks, money orders, federal draft issuances, etc.)
- Payment collecting
- Promotion of the financial institution's products (loans, mortgages, etc.)
- Cash advances
- Savings bond purchase or redemption
- Resolving customer issues
- Balancing the vault, cash drawers, ATMs
- Batching and Processing Proof Work (On-Us/Not-On-Us Checks, Payment Coupons, Counter Slips, etc.)
- May include ordering products for the customer (checks, deposit slips, etc.)
Bank Teller
KeyBank N.A.
Watertown, N.Y.
09.2006 - 09.2007
- Check cashing, depositing, transfers
- Savings deposits, withdrawals
- Issuing negotiable items (cashier's checks, traveler's checks, money orders, federal draft issuances, etc.)
- Payment collecting
- Promotion of the financial institution's products (loans, mortgages, etc.)
- Cash advances
- Savings bond purchase or redemption
- Resolving customer issues
- Balancing the vault, cash drawers, ATMs
- Batching and Processing Proof Work (On-Us/Not-On-Us Checks, Payment Coupons, Counter Slips, etc.)
- May include ordering products for the customer (checks, deposit slips, etc.)
Bilingual Instructional Aid
Val Verde Unified school District
Perris, CA
09.2000 - 09.2002
- Assist individual or small groups of students, reinforcing instruction as directed by the teacher
- Perform a variety of clerical duties including but not limited to: preparing materials, grading papers, recording grades, maintain records
- Provide support to teacher by setting up work areas and displays, audio-visual equipment, distributing and collecting papers, confer with teachers concerning programs and materials to meet student needs
- Administer, monitor and score a variety of tests and assignments
- Observe and control behavior of students according to approved procedures; report progress regarding student performance and behavior
- Assure the health and safety of students by following health and safety practices and procedures
Education
No Degree - General Studies
Pasco-Hernando State College
New Port Richey, FLBachelor of Science - Biology
Universidad Interamericana De Puerto Rico
Puerto RicoSkills
- You will find me to be a dedicated, motivated and innovative employee who is continuously seeking new ways to improve department efficiency I am ready for the challenges a new company/employer can bring with the assurance that my skills and expertise can contribute to a more productive environment
- Perform comprehensive activities to maintain complete, accurate, and timely reports
- Record and maintain accurate transactional entries and reconciliations on an ongoing monthly basis
- Excel, Words, PowerPoint, Access, Calculator, Copier, and Fax
- Professionalism and courtesy
- Attention to detail
- Data entry efficiency
- Decision-making
- Customer needs assessment
- Multitasking and organization
- Strong work ethic
- Bilingual in Spanish
- Customer relationship management (CRM)
- Exceptional customer service
Languages
LANGUAGE: SPANISH - Oral and Written
Native or Bilingual
ENGLISH - Oral and Written
Native or Bilingual
Timeline
Bank Teller
Wells Fargo Bank N.A.
04.2013 - 10.2024
Bank Teller
KeyBank N.A.
09.2006 - 09.2007
Bilingual Instructional Aid
Val Verde Unified school District
09.2000 - 09.2002
No Degree - General Studies
Pasco-Hernando State College
Bachelor of Science - Biology
Universidad Interamericana De Puerto Rico
GOALS
- Short and Long terms:
- Get a challenging position that allows me to demonstrate my abilities and learn.
- Get to know more about different working areas and to achieve professional growth
- Good benefits
- Thanks for your attention and consideration of my resume. I am looking forward to hearing from you in the near future.