Amanda Speakman
Springfield,Ohio
Summary
Accomplished Nurse Manager, with a proven track record in staff supervision and quality improvement. Spearheaded initiatives that significantly enhanced patient care and operational efficiency, consistently achieving top patient experience scores. Proficient in policy development and compliance oversight, fostering a culture of excellence and safety. Demonstrated expertise in staff recruitment and retention. Recognized with numerous leadership awards, including Nurse Leader of the Year (three times), Cameos of Caring, multiple DAISY Awards, and the Core Culture Leader Award.
Overview
20
20
years of professional experience
Work History
Nurse Manager (Springfield Market Float Team, ED)
Bon Secours Mercy Health
2021.10 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
Site Manager, Emergency Services
Bon Secours Mercy Health
2019.04 - Current
- Led Site Meetings: Conducted regular site meetings with team members to foster open communication, enhance problem-solving, and provide progress updates.
- Enhanced Safety: Reduced safety incidents through consistent site inspections and stringent adherence to safety protocols.
- Regulatory Compliance: Maintained compliance with regulatory standards and facilitated unit audits to ensure successful TJC survey outcomes.
- Project Management and Facility Opening: Served as the on-site project manager for the construction and successful opening of a new medical facility.
- Team Recruitment and Policy Development: Recruited a nursing team and developed comprehensive policies tailored for the new facility.
- Staff Training and Process Development: Trained staff on new equipment and developed innovative processes to optimize operational efficiency.
- Patient Experience and Throughput: Achieved and maintained high patient experience scores while meeting top metrics for patient throughput.
Nurse Manager, Emergency Department
Bon Secours Mercy Health
2020.08 - 2021.10
- Improved overall efficiency by conducting regular evaluations of clinical workflows and implementing necessary changes as needed.
- Optimized staffing levels based on real-time analysis of patient volume trends, maximizing resource utilization while maintaining high-quality service delivery.
- Spearheaded efforts to increase employee retention rates by promoting professional development opportunities and creating a supportive work environment for staff members.
- Collaborated with human resources personnel in recruiting, interviewing, and onboarding highly qualified nursing staff for the Emergency Department.
- Actively participated in quality improvement committees aimed at optimizing system-wide performance metrics related to emergency services provision or outcomes achievement.
- Enhanced patient care by implementing evidence-based nursing practices and protocols in the Emergency Department.
Nursing Supervisor
Bon Secours Mercy Health
2008.09 - 2019.04
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Delegated tasks and provided leadership for nurses and support personnel.
- Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
- Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
Staff Nurse (Relief Charge Nurse)
Bon Secours Mercy Health
2004.09 - 2008.09
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Education
Bachelor of Science - BSN
Chamberlain College of Nursing
03.2024
Diploma of Nursing
Community Hospital School of Nursing
Springfield, OH06.2004
Associate of Arts - Nursing
Urbana University
Urbana, OH05.2004
Skills
Staff Supervision
Critical Thinking
Quality Improvement
Department management
Policy Development
Staff Development
Conflict Management
Performance Improvement
Budget Management
Compliance Oversight
Utilization Management
Project Management
Regulatory compliance
Timeline
Nurse Manager (Springfield Market Float Team, ED)
Bon Secours Mercy Health
2021.10 - Current
Nurse Manager, Emergency Department
Bon Secours Mercy Health
2020.08 - 2021.10
Site Manager, Emergency Services
Bon Secours Mercy Health
2019.04 - Current
Nursing Supervisor
Bon Secours Mercy Health
2008.09 - 2019.04
Staff Nurse (Relief Charge Nurse)
Bon Secours Mercy Health
2004.09 - 2008.09
Bachelor of Science - BSN
Chamberlain College of Nursing
Diploma of Nursing
Community Hospital School of Nursing
Associate of Arts - Nursing
Urbana University
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