Amanda Spencer
Scott Depot
Summary
Compassionate professional with a strong foundation in care coordination and crisis intervention. Known for exceptional decision-making and problem-solving skills, contributing to the development of effective treatment plans and the continuous improvement of service standards.
A recent graduate with my degree in mental health counseling and eager to grow and learn as I begin my career.
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in a therapist role.
Overview
2
2
years of professional experience
Work History
Case Manager
Prestera Health Services
Hurricane, WV
06.2024 - Current
- Developed and implemented comprehensive case management plans, addressing client needs and promoting successful outcomes.
- Assessed client situations to develop tailored intervention strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Collaborated with multidisciplinary teams to enhance service delivery.
- Facilitated communication between clients and healthcare providers, ensuring continuity of care for effective treatment.
- Monitored client progress and adjusted treatment plans accordingly.
- Provided crisis intervention support during emergencies to stabilize client situations.
- Coordinated care plans to address client needs effectively.
- Trained new case managers, enhancing team competency and improving service delivery standards.
Education
Bachelor of Arts - Psychology
West Virginia State University
Institute, WV05-2020
Master of Arts - Mental Health Counseling
Marshall University
Huntington, WV12-2025
Skills
- Care management
- Case planning
- Care coordination
- Patient assessment
- Needs assessment
- Intervention plans
- Crisis intervention
- Case tracking
- Case notes
- Reporting skills
- Time management
- Decision-making
- Problem-solving
- Community resources
- Conflict resolution
- Active listening
- Organization skills
- Critical thinking
- Needs assessment
- Intervention plans
Timeline
Case Manager
Prestera Health Services
06.2024 - Current
Master of Arts - Mental Health Counseling
Marshall University
Bachelor of Arts - Psychology
West Virginia State University