Compassionate Registered Nurse experienced in case management, Medicaid, and utilization management. Delivered high-quality patient care through effective interdisciplinary coordination and strong provider relations. Focused on enhancing patient outcomes while maintaining regulatory compliance and managing diverse caseloads.
Work History
Case Manager
1 Year 5 Months
AmeriHealth Caritas of Ohio | 01.2025 - 06.2026
Developed individualized care plans and collaborated with providers and community partners to address unique client needs.
Coordinated comprehensive care plans for clients with diverse needs.
Coordinated care for Medicaid members with complex medical and social needs to enhance access and quality of services.
Assessed client situations to identify barriers to health and wellness.
Collaborated with healthcare providers to ensure timely and effective service delivery for clients.
Staff Nurse, Wound & Ostomy (Part-Time)
8 Years
Upper Valley Medical Center (UVMC) | 01.2006 - 01.2014
Administered wound/ostomy care services in inpatient, outpatient, and home settings
Administered medications and treatments as prescribed by healthcare providers.
Monitored patient vital signs and reported changes to the medical team.
Educated patients and families on health management and recovery plans.
Wound & Ostomy Nurse (Casual/Part-Time)
12 Years
St. Rita’s Medical Center | 01.2002 - 01.2014
Account Executive I, Provider Services
2 Years
AmeriHealth Caritas of Ohio | 01.2023 - 01.2025
Liaised with provider networks to resolve claims, authorization, and policy issues, ensuring timely and accurate resolutions
Educated providers on workflows and quality initiatives, enhancing overall provider satisfaction
Managed client relationships to ensure satisfaction and retention.
Developed tailored healthcare solutions for diverse client needs.
Collaborated with cross-functional teams to streamline account management processes.
Admission Coordinator, Inpatient Rehab
3 Years
Upper Valley Medical Center (UVMC) | 01.2020 - 01.2023
Oversaw referrals and admissions processes, and facilitated smooth transitions of care.
Coordinated patient scheduling to optimize clinic workflow and minimize delays.
Managed inventory of medical supplies to ensure availability for staff needs.
Facilitated communication between departments to support patient care initiatives.
Case Manager
3 Years
Upper Valley Medical Center (UVMC) | 01.2017 - 01.2020
Coordinated inpatient caseloads and discharge planning to ensure seamless interdisciplinary care
Coordinated care plans for diverse populations within community health programs.
Assessed client needs and developed personalized service strategies for effective support.
Collaborated with healthcare providers to ensure comprehensive service delivery.
Clinical Coordinator
3 Years
Healogics Wound Care Center | 01.2014 - 01.2017
Coordinated daily operations, patient flow, and clinical documentation for high-volume wound center, ensuring optimal patient care and efficiency
Coordinated patient care plans with multidisciplinary teams at a specialized wound care facility.
Managed scheduling and patient flow to optimize clinic operations and reduce wait times.
Educated patients on wound care practices and post-treatment instructions to ensure compliance.