Vivene Brown, MSN RN
Port Saint Lucie
Summary
Versatile and Accomplished Registered Nurse with experience in Case Management, House Supervision and Staffing, Progressive Health Management; providing critical care to patients and managing patient transfers. Proficient in handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. We’ll accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, collaboration, problem-solving, and time management to effectively support clients in achieving wellness goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Humana
01.2025 - Current
- Coordinated care plans for diverse client needs and preferences.
- Collaborated with healthcare providers to ensure comprehensive service delivery.
- Assisted clients in navigating health insurance options and benefits.
- Developed and maintained accurate case documentation and records.
- Educated clients on available community resources and support services.
- Advocated for clients' needs in multidisciplinary team meetings.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Educated clients about mental health conditions, medications and self-care techniques.
House Supervisor and RN
AHS Staffing
Coos Bay
01.2024 - 12.2024
- Ensure adequate care coverage for patients by coordinating staffing, while monitoring the flow of patients in and out of the hospital; including managing employee injuries and sick calls.
- Supervising patient transfers in and out of the hospital, managing codes and ensuring patient safety.
- Supervised nursing staff to ensure compliance with healthcare standards.
- Coordinated patient care activities and communicated with multidisciplinary teams.
- Facilitated staff training sessions to enhance team skills and knowledge.
- Implemented safety protocols to maintain a secure environment for patients and staff.
- Conducted regular assessments of operations to identify areas for improvement.
- Assisted in resolving conflicts among staff to promote a positive work environment.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Enforced disease prevention protocols among staff members, patients and visitors.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Directed emergency response and crisis interventions.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
- Initiated and monitored preventive and rehabilitative nursing procedures to deliver exceptional care to every patient.
- Participated in meetings with medical directors and physicians to discuss clinical concerns related to patient care practices.
- Maintained accurate records of employee attendance, payroll information, shift changes.
- Maintained records management system to process personnel information and produce reports.
Registered Nurse
Banner Health
Tucson
11.2022 - 01.2024
- Collaborated with interdisciplinary healthcare team to develop and implement individualized care plans for patients
- Administered treatments and procedures as ordered by physicians, ensuring adherence to established protocols
- Managed and prioritized multiple patient assignments effectively in a fast-paced environment
- Educated patients and their families on disease management, medication administration, and postdischarge care instructions
Registered Nurse (RN)
UnityPoint Health St Luke's
Sioux City
04.2022 - 10.2022
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Assisted in coordinating care transitions among departments for seamless patient experiences.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Actively participated in quality improvement initiatives within the department.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Registered Nurse (RN)
Cleveland Clinic
Stuart
03.2020 - 07.2022
- Progressive Care
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Educated patients and families on treatment protocols and health management strategies.
- Responded promptly to emergency situations, utilizing critical thinking and problem-solving skills.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Registered Nurse
Banner Health
Arizona
01.2022 - 03.2022
- Progressive Care Unit Nurse responsible for providing intermediary care for critically ill patients who need cardiac monitoring, and a higher level of care and assessment than is provided on the Medical-Surgical Unit but not requiring Intensive Care.
- This often involves calculation and titration of medication dosages, initiating life saving interventions, monitor critical vital signs, updating and maintaining the patient charts.
Education
Master of Nursing Leadership - Nursing
Grand Canyon University
Arizona City, AZ07.2024
Bachelor's Degree - Nursing
South University
West Palm Beach, FL12.2019
Associate - General Studies
Palm Beach State College
Palm Beach Gardens, FL01.2017
Associate of Arts - Marketing Management
University of Technology
Kingston, Jamaica 06-1988
Skills
- Account Management
- Medication Administration
- Critical/Acute care experience
- Care plans
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Case management
- EMR systems
- Computer skills
- Communication skills
- Time management
- Windows, Cerner, Microsoft
- Chronic disease management
- Performance tracking
- Patient assessments
- Staff management
- Stakeholder collaboration
- Direct patient care
- Indirect patient care
- Report writing
- Annual case reviews
- Eligibility assessment
- Home visits and inspections
- Risk assessment
- EMR / EHR
- Vulnerable population awareness
- Client empowerment
- Utilization criteria
- Cross-functional collaboration
- Community resources
- Problem-solving
- Case needs assessment
- Ethical judgment
- Marketing
- Business development
- Payroll
- Sales
- Managed care
- Outpatient
- Supervising experience
- Case planning and development
- Treatment Planning
- Community outreach
- Critical thinking
- Goal setting
- Shared governance
- Family education
- HIPAA compliance
- Progressive Health specialized care
- Case documentation
- Patient Care
- Nurse Management
- Triage
- Epic
- Care coordination
- Patient advocacy
- Electronic health records
- Quality improvement
- Crisis intervention
- Interdisciplinary collaboration
- Effective communication
- Regulatory compliance
- Data analysis
- Resource management
- Client advocacy
- Case management tracking
- Staff education and training
- Resource allocation
- Program development
- Utilization management
Certification
- CPR Certification
- RN License
- BLS Certification
- ACLS Certification
Languages
Spanish, Intermediate
Additional Information - Membership
Member- President Honors Roll
Assessments
Clinical judgment, Proficient, 06/01/21
Timeline
Case Manager
Humana
01.2025 - Current
House Supervisor and RN
AHS Staffing
01.2024 - 12.2024
Registered Nurse
Banner Health
11.2022 - 01.2024
Registered Nurse (RN)
UnityPoint Health St Luke's
04.2022 - 10.2022
Registered Nurse
Banner Health
01.2022 - 03.2022
Registered Nurse (RN)
Cleveland Clinic
03.2020 - 07.2022
Master of Nursing Leadership - Nursing
Grand Canyon University
Bachelor's Degree - Nursing
South University
Associate - General Studies
Palm Beach State College
Associate of Arts - Marketing Management
University of Technology