Amanda Stafford
Stockton
Summary
Dynamic and dedicated professional with experience at Food Source, excelling in food safety and customer service. Recognized for maintaining high cleanliness standards and effectively managing speedy orders. Proven ability to resolve complex issues in fast-paced environments, enhancing customer satisfaction and fostering strong relationships. Skilled in baking and team collaboration, making salads, sandwiches, fried and rotisserie chicken, daily breakouts, and rotating product while maintaining a good attitude,
Overview
15
15
years of professional experience
Work History
Bakery/Deli Clerk
Food Source
11.2020 - Current
- Maintained a clean and sanitary work environment, adhering to food safety regulations and company policies.
- Assisted customers with special orders, ensuring accurate fulfillment and timely delivery for events and occasions.
- Balanced multiple responsibilities concurrently while maintaining excellent organization skills under pressure during peak hours or busy seasons.
- Adhered to strict quality control measures for all perishable items in the bakery/deli department to maintain freshness standards.
- Used, Cleaned and Troubleshooted kitchen machinery,
- Deep Cleaning skills both in kitchen equipment and surroundings.
- Managed detailed breakout lists in timely manner
- Demonstrated versatility by cross-training in multiple areas, including baking, deli preparation, and customer service.
- Received positive feedback from customers regularly due to exceptional interpersonal skills that fostered rapport building during their visits to the store''s bakery/deli section.
- Maintained tidy and organized work area to comply with cleanliness standards.
Call Center Representative
Sutter Gould Medical
12.2009 - 01.2012
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with patients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Education
GED -
Lincoln High School
Stockton01-2002
Skills
- Cleaning and maintenance
- Food safety
- Packaging and labeling
- Frying
- Rotisserie cooking/cleaning
- Rotating and facing product
- Salads
- Sandwiches
- Baking
- Breakouts
- Customer service
- Teamworking
Timeline
Bakery/Deli Clerk
Food Source
11.2020 - Current
Call Center Representative
Sutter Gould Medical
12.2009 - 01.2012
GED -
Lincoln High School
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