Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Care position. Ready to help team achieve company goals.
Overview
2027
2027
years of professional experience
Work History
Library Clerk, Paraprofessional
Lubbock ISD
Assisted patrons in locating library materials and utilizing resources effectively.
Processed new library materials through cataloging and labeling for circulation.
Managed daily check-in and check-out of resources, ensuring accurate record-keeping.
Maintained organization of reference and circulation areas to enhance user experience.
Supported library events, facilitating smooth operations and fostering patron engagement.
Provided assistance in maintaining an organized and accessible library environment.
Dispatcher, Customer Service, PR Representative ,
Rapid Rooter Drain Master & Plumbing Experts
Operated dispatch software to coordinate plumbing service requests efficiently.
Communicated with technicians to ensure timely arrival and completion of jobs.
Managed scheduling to optimize technician routes and minimize delays.
Maintained accurate records of service calls and customer interactions.
Resolved customer inquiries and complaints, ensuring high levels of satisfaction with service delivery.
Directed dispatching, routing, and tracking of Number fleet vehicles.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Promoted teamwork among colleagues by proactively assisting others when needed.
Paraprofessional Bus Monitor
HaysCISD
08.2022 - Current
Monitored student behavior to ensure safety and compliance during transportation.
Assisted students with disabilities in boarding and alighting from the bus.
Communicated effectively with drivers to coordinate smooth transport operations.
Collaborated with school staff to address individual student needs promptly.
Implemented safety protocols to enhance overall travel experience for students.
Maintained a positive atmosphere, fostering respect and inclusivity among students.
Early Childhood Educator Assistant
Christ the King Cathedrsl School
09.2001 - 2020
Assisted lead educators in developing and implementing engaging lesson plans.
Supported classroom management by maintaining a positive learning environment for students.
Facilitated small group activities to enhance social skills and cognitive development.
Collaborated with teachers to assess student progress and provide feedback on performance.
Organized educational materials and resources, ensuring accessibility for all students.
Implemented safety protocols during classroom activities to ensure student well-being.
Fostered inclusive practices, adapting lessons to meet diverse learning needs of children.
Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
Education
State of Texas Paraprofessional Certification - Paraprofessional
State of Texas
Online
Paraprofessional Certification - Paraprofessional
University of Nebraska
NE
10.2006
Timeline
Paraprofessional Bus Monitor
HaysCISD
08.2022 - Current
Early Childhood Educator Assistant
Christ the King Cathedrsl School
09.2001 - 2020
Library Clerk, Paraprofessional
Lubbock ISD
Dispatcher, Customer Service, PR Representative ,
Rapid Rooter Drain Master & Plumbing Experts
State of Texas Paraprofessional Certification - Paraprofessional
Work Craft Clerk/Law Clerk/Library Clerk at Arkansas Department of CorrectionWork Craft Clerk/Law Clerk/Library Clerk at Arkansas Department of Correction