Brisa Moppin
New Braunfels
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Library Clerk/Library C/Library /Library Assistant/Public Safety Officer
CALS Fletcher Library
12.2024 - 12.2025
- Patrolling and monitoring library premises: Both the interior and exterior of the building and grounds, ensuring a safe and orderly environment.
- Enforcing Library policies, addressing disruptive behaviors, and taking appropriate action.
- Maintaining physical security systems: Experience with security alarms, fire panels, video surveillance systems, and door alarms.
- Working with other community partners, such as mental health professionals.
- Reporting maintenance issues: Bringing attention to problems related to building systems, plumbing, or grounds.
- Generating incident reports: Documenting incidents, policy violations, and actions taken is essential for record-keeping.
- Gained strong understanding of various methods for cataloging books and other materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
Animal Control Officer
City of Maumelle
02.2022 - 12.2024
- Updated job knowledge by attending relevant training and conferences.
- Collaborated with other law enforcement agencies, as needed, on joint operations involving animals.
- Prepared necessary documentation, including incident reports and records of impounded animals.
- Cited violations for animal-related offenses.
- Testified in court cases related to animal control violations.
- Verified animal licenses and inspect animal housing facilities for compliance with laws.
Customer Service Representative
Harland Clarke
05.2021 - 11.2021
- Maintained customer records by updating account information in banking database.
- Followed up on unresolved cases to keep customers informed of progress towards solution.
- Managed difficult customer situations with professionalism and empathy.
- Contributed to team effort by meeting performance goals and assisting colleagues when needed.
- Responded to customer requests for products, services, and company information.
Education
Some college experience -
Alamo Heights District
Northeast Lakeview, Tx08.2021
Certification-LT - CompTIA A+ Practical Applications(v1), CompTIA A+ Essential (v1)
Leaderquest
Online05.2021
Diploma -
Canyon High School
New Braunfels, Tx06.2019
Skills
- Investigative report preparation
- Safety Licensing Requirements
- Communication Task Prioritization
- Multitasking Record-keeping Incident
- CPR Trained
- Narcan Trained
- Problem Solving
- Research assistance
- Information retrieval
- Adaptive learning
- Children's programs
Certification
- Certified- CPR, Heartsaver-Issued date 4/17/2025
- Certified- Narcan Training - Issued date 4/29/2025
- Arkansas Department of Health Training - Social Work Licensing Board, Mastering Safety Plans: Protecting Lives, Maximizing Efficiency- Issued date 11/19/2025
- Certified Chemical Capture, Arkansas State Control Association - 10/9/2024
- Certified Controlled Substance, Arkansas Department of Health Pharmacy Services - 12/31/2024
- Assistant Basketball Coach, Canyon High School, 3-year letterman- 3/5/2019
Timeline
Library Clerk/Library C/Library /Library Assistant/Public Safety Officer
CALS Fletcher Library
12.2024 - 12.2025
Animal Control Officer
City of Maumelle
02.2022 - 12.2024
Customer Service Representative
Harland Clarke
05.2021 - 11.2021
Some college experience -
Alamo Heights District
Certification-LT - CompTIA A+ Practical Applications(v1), CompTIA A+ Essential (v1)
Leaderquest
Diploma -
Canyon High School
Personal Information
Title: Library assistant/ Safety Officer