Hi, I’m
Amanda Sterling
Mobile,AL
Summary
I have been offering customer service expertise combined with detail-oriented nature and excellent time-management skills for nearly ten years. Organized and dependable with good problem-solving skills and self-directed attitude. Committed to maintaining high levels of customer service in all interactions.
Overview
4
years of professional experience
Work History
Copelands Pet Motel and Grooming
Pet Care Specialist
12.2022 - Current
Job overview
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
The Maids
Assistant Team Leader
11.2020 - 12.2022
Job overview
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Salon DMH
Hairstylist's Assistant
05.2021 - 12.2021
Job overview
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Prepared and mixed color formulas for clients' hair.
Education
Remington CollegeMobile, AL
Associates from Cosmetology
05.2021
Skills
- Animal handling expertise
- Client communication
- Appointment scheduling
- Vaccination tracking
- Attentive customer service
- Self-motivated and independent
- Attentive to detail
- Multitasking Abilities
Timeline
Pet Care Specialist
Copelands Pet Motel and Grooming
12.2022 - Current
Hairstylist's Assistant
Salon DMH
05.2021 - 12.2021
Assistant Team Leader
The Maids
11.2020 - 12.2022
Remington College
Associates from Cosmetology
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