Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amanda Sterling

Mobile,AL

Summary

I have been offering customer service expertise combined with detail-oriented nature and excellent time-management skills for nearly ten years. Organized and dependable with good problem-solving skills and self-directed attitude. Committed to maintaining high levels of customer service in all interactions.

Overview

4
years of professional experience

Work History

Copelands Pet Motel and Grooming

Pet Care Specialist
12.2022 - Current

Job overview

  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Handled animals safely and remained calm in different situations.
  • Administered medications as prescribed to ensure the wellbeing of pets under care.
  • Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.

The Maids

Assistant Team Leader
11.2020 - 12.2022

Job overview

  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.

Salon DMH

Hairstylist's Assistant
05.2021 - 12.2021

Job overview

  • Answered telephone calls to provide information and schedule new appointments.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Helped prepare clients for hair service.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Prepared and mixed color formulas for clients' hair.

Education

Remington College
Mobile, AL

Associates from Cosmetology
05.2021

Skills

  • Animal handling expertise
  • Client communication
  • Appointment scheduling
  • Vaccination tracking
  • Attentive customer service
  • Self-motivated and independent
  • Attentive to detail
  • Multitasking Abilities

Timeline

Pet Care Specialist

Copelands Pet Motel and Grooming
12.2022 - Current

Hairstylist's Assistant

Salon DMH
05.2021 - 12.2021

Assistant Team Leader

The Maids
11.2020 - 12.2022

Remington College

Associates from Cosmetology
Amanda Sterling