Amanda Stone
Santa Clarita,CA
Summary
Dynamic customer relations specialist with extensive experience at The Mortgage Source, Inc., excelling in data processing and risk analysis. Proven ability to manage client relationships and deliver exceptional customer service. Skilled in utilizing computer software to streamline documentation and enhance transaction efficiency, ensuring successful outcomes with complicated or unusual transactions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mortgage Loan Processor
The Mortgage Source, Inc.
Studio City, California
12.2006 - Current
- Coordinated communication between clients, lenders, real estate agents, escrow officers, title officers, and the appraisal management team.
- Utilized mortgage processing software, submitting detailed loan packages to the underwriting department to facilitate approval.
- Analyzed data such as income, assets, liabilities, credit history, and property value to determine risk factors associated with each loan application.
- Provided customer service by responding to inquiries, and communicated regularly throughout the entire process, from origination through closing.
- Composed letters, memos, quarterly and annual reports, emails, presentations, and other written correspondence as required by management staff.
Real Estate Agent
Coldwell Banker Vista Realty
Valencia, California
01.2004 - 06.2007
- Conducted residential property showings and guided clients, explaining features, values, and benefits of available homes.
- Assisted buyers in understanding real estate contracts and procedures.
- Collaborated with mortgage brokers to facilitate financing options.
- Maintained updated knowledge of local real estate markets.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Administrative Assistant
Valley Mortgage
Santa Clarita
04.2005 - 09.2006
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
- Organized office files and documentation for easy access and retrieval.
Education
High School Diploma -
Canyon High School
Canyon Country, CA06-1985
Skills
- Real estate transactions
- Loan processing
- Risk analysis
- Mortgage software
- Document management
- Client relationship management
- Customer service
Certification
Licensed Real Estate Salesperson since November 1995
California Department of Real Estate
References
References available upon request.
Timeline
Mortgage Loan Processor
The Mortgage Source, Inc.
12.2006 - Current
Administrative Assistant
Valley Mortgage
04.2005 - 09.2006
Real Estate Agent
Coldwell Banker Vista Realty
01.2004 - 06.2007
High School Diploma -
Canyon High School