Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Stout

Decatur

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

8
8
years of professional experience

Work History

Outbound Supervisor

HD Supply
01.2023 - Current
  • Documented safety action plans, quality initiatives and team performance into computer system.
  • Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Lead Associate

HD Supply
01.2021 - 01.2023
  • Coordinate pick teams and staffing
  • Develop and train associates, developed SOP's
  • Optimize pick flow and matching ques
  • Research and provide solutions to picking opportunities
  • Customer Service resolution
  • Communicate and help lead the team toward daily goals
  • Hazmat compliance

Administrative Assistant

HD Supply
01.2019 - 01.2021
  • Research Sales Cases for customer service
  • Research and resolve OS&D and discrepancies with orders
  • Support operations with data
  • Communicate with customer service advocates or sales representatives to help with customer experience
  • Helped drive morale through Spirit team

Order Processor

HD Supply
03.2017 - 01.2019
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Monitored and tracked inventory to achieve prompt order fulfillment.
  • Processed customer orders in line with established policies and procedures.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.

Education

Associate of Science - Business

Weatherford Junior College
Weatherford, TX
05-2005

Skills

  • Workload prioritization
  • Warehouse operations
  • Training & Development
  • Organizational skills
  • Task prioritization
  • Team building
  • Problem-solving
  • Shipping and receiving

Timeline

Outbound Supervisor

HD Supply
01.2023 - Current

Lead Associate

HD Supply
01.2021 - 01.2023

Administrative Assistant

HD Supply
01.2019 - 01.2021

Order Processor

HD Supply
03.2017 - 01.2019

Associate of Science - Business

Weatherford Junior College

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