Sanh Amata
Dallas,TX
Summary
I have 4 years of Customer Service and Sales experience & 6 years of Warehouse & LTL experience.
I am very hardworking, I take pride in my work, I have a sense of urgency, I strive to excel at every position that I've been given, I know how to talk to people which includes understanding and detecting certain body languages, I'm very kind and approachable, I have an excellent drive, I'm a very quick learner, My attitude is 99% positive.
Overview
6
6
years of professional experience
Work History
Outbound Supervisor
Old Dominion Freight Line, Inc.
Dallas, TX
11.2022 - Current
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Identified needs of customers promptly and efficiently.
- Participated in conferences related to industry trends or organizational developments.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Monitored operations and reviewed records and metrics to understand company performance.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Dockworker
Southeastern Freight Lines
Garland, TX
10.2021 - 10.2022
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented load shifting or damage by using bracing and strapping techniques.
Dockworker/Switcher
Old Dominion Freight Lines
Dallas, TX
09.2019 - 10.2021
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Inspected cargo for signs of damage or loss and recorded discrepancies to bill of ladings.
Forklift Operator/Hostler
Southeast Consolidators
Garland, TX
11.2017 - 09.2019
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Education
High School Diploma -
South Garland High School
Garland, TX06.2012
Multimedia Design
Devry University
Irving, TXSkills
- Inventory Organization
- Material Handling
- Critical Thinking
- Shipping and Receiving
- Customer Experience
- Visual Inspections
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Product Selection and Upselling
- Effective Customer Communication
- Teamwork and Collaboration
- Employee Engagement
- Workload Prioritization
- Decision-Making Capabilities
- Dependable and Responsible
- Quality Assurance
- Analytical and Critical Thinking
- Task Prioritization
- Excellent Communication
- Team Management
- Attention to Detail
- Time Management
Timeline
Outbound Supervisor
Old Dominion Freight Line, Inc.
11.2022 - Current
Dockworker
Southeastern Freight Lines
10.2021 - 10.2022
Dockworker/Switcher
Old Dominion Freight Lines
09.2019 - 10.2021
Forklift Operator/Hostler
Southeast Consolidators
11.2017 - 09.2019
High School Diploma -
South Garland High School
Multimedia Design
Devry University
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