Summary
Overview
Work History
Skills
Timeline
Generic

Amanda Such

Wasilla,AK

Summary

Dynamic and results-driven professional with extensive experience at IHOP, excelling in team leadership and cash handling. Proven track record in training staff and implementing strategies that enhance sales and employee satisfaction. Adept at fostering a positive work environment while ensuring operational excellence through effective problem-solving and supervision.

Overview

9
9
years of professional experience

Work History

Shift Leader

IHOP
08.2023 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

General Manager

IHOP
05.2020 - 05.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Shift Lead

IHOP
10.2018 - 05.2020
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.

Server

Dixie Grille
02.2016 - 06.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Team motivation
  • Training assistance
  • Team supervision
  • Staff education and training
  • POS system operation

Timeline

Shift Leader

IHOP
08.2023 - 05.2025

General Manager

IHOP
05.2020 - 05.2023

Shift Lead

IHOP
10.2018 - 05.2020

Server

Dixie Grille
02.2016 - 06.2018

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