Amanda Summers
Oak Lawn,IL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background dedicated to providing the highest level of customer service. Dedicated to every opportunity to promote team work and proactively address issues. Working toward health science degree for an eventual goal of Radiology technician.
Overview
6
6
years of professional experience
Work History
Bar Manager/ Bartender
The Thirsty Beaver Bar And Restaurant
04.2018 - 03.2024
- Provided excellent customer service through multi-tasking and delgating
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Consulted with managers to organize special events and promotions.
Education
No Degree - Health Sciences
University of Iowa
Iowa City, IAAssociates in Applied Health Science - Radiologic Technology
Moraine Valley Community College
Palos Hills, IL05.2026
Skills
Coaching and Mentoring
Organizational ability
Strategic Planning
Kitchen equipment operation and maintenance
Supervisory Experience
Health and safety
Customer Relationship Building
Service-oriented mindset
Collaboration and Teamwork
Work Planning and Prioritization
Operations Management
Health codes compliance
Timeline
Bar Manager/ Bartender
The Thirsty Beaver Bar And Restaurant
04.2018 - 03.2024
No Degree - Health Sciences
University of Iowa
Associates in Applied Health Science - Radiologic Technology
Moraine Valley Community College
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