Amanda Swartz
Tamaqua,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Cashier
Walmart
Saint Clair
11.2005 - 08.2006
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Department Manager
Walmart
Saint Clair
08.2006 - 01.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Food Assistant Manager
Walmart
Saint Clair
01.2020 - 10.2020
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
General Merchandise Operations Coach
Walmart
Saint Clair, PA
10.2020 - 08.2022
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Managed complex projects, ensuring timely completion within budget constraints.
- Boosted team productivity with effective communication strategies and regular progress meetings.
- Cultivated strong relationships with clients, vendors, and partners to establish trust and enhance business opportunities.
General Merchandise Operations Coach
Walmart
Hazleton, PA
08.2022 - 04.2024
- Fostered a positive work environment by promoting collaboration and open communication among team members.
- Provided leadership and guidance to employees, facilitating professional growth opportunities within the organization.
- Enhanced employee performance through comprehensive coaching and development programs.
Asset Protection Operations Coach
Walmart
Hazleton, PA
04.2024 - 10.2024
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
Education
Pine Grove Area High School
Pine Grove06-2004
Skills
- Business process improvement
- Operations Management
- Strategic Planning
- Time Management
- Team Leadership
- Performance Evaluations
- Verbal and written communication
Languages
English
Full Professional
Timeline
Asset Protection Operations Coach
Walmart
04.2024 - 10.2024
General Merchandise Operations Coach
Walmart
08.2022 - 04.2024
General Merchandise Operations Coach
Walmart
10.2020 - 08.2022
Food Assistant Manager
Walmart
01.2020 - 10.2020
Department Manager
Walmart
08.2006 - 01.2020
Cashier
Walmart
11.2005 - 08.2006
Pine Grove Area High School