Amanda Sylvester
Lincoln Park,MI
Summary
Experienced Quality Assurance Coordinator and Planogram Team Member with a successful record at FedEx Logistics and Meijer. Skilled in improving efficiency and enhancing the customer experience through careful attention to detail and innovative problem-solving. Advanced computer application skills and a strong aptitude for collaborative teamwork. Consistently surpassing goals while maintaining concise communication style.
Overview
20
20
years of professional experience
Work History
Quality Assurance Coordinator
FedEx Logistics
03.2017 - Current
- I work with Customs to make sure what is entered into the database matches the invoice that accompanies products being imported into the United States to assure that proper duty and fees are being implemented correctly.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
Planogram Team Member
Meijer
01.2005 - 03.2017
- Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
- Maintained current knowledge of industry trends and competitor strategies through ongoing research and communication with peers at other locations.
- Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
- Collaborated with team members to complete planogram resets and revisions in a timely manner, contributing to overall productivity.
- Assisted in training new team members on planogram procedures, fostering a cohesive and efficient work environment.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Education
High School Diploma -
Lincoln Park High School
Lincoln Park, MI06.1997
Skills
- Attention to Detail
- Computer knowledge
- Creativity
- Customer Engagement
- Effective Decision Making in High-Stress Situations
- Effective Organizational Skills
- Collaborative Teamwork
Timeline
Quality Assurance Coordinator
FedEx Logistics
03.2017 - Current
Planogram Team Member
Meijer
01.2005 - 03.2017
High School Diploma -
Lincoln Park High School