Amanda Szikman
ATLANTA,GA
Summary
Dynamic and dedicated professional with experience at Alfaro Dental Care, excelling in schedule management and conflict resolution. Proven ability to enhance customer experiences through effective communication and organization. Skilled in problem-solving and fostering positive relationships, ensuring a welcoming environment while maintaining confidentiality and efficiency. Bilingual in English and intermediate Spanish.
Overview
2024
2024
years of professional experience
Work History
Babysitter
- Assisted with homework, promoting educational development and critical thinking skills.
- Developed creative play strategies to enhance children's imagination and problem-solving abilities.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Communicated with parents regarding children's progress and development, raising any issues.
Front Desk Receptionist
Alfaro Dental Care
06.2023 - 07.2023
- Maintained cleanliness and organization of reception area for positive first impressions.
- Utilized office software to manage records and documentation accurately.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of Science - International Business Management
Lynn Univeristy
Boca Raton, FL09-2027
High School Diploma -
Riverwood International Charter School
Sandy Springs, GA05-2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Conflict resolution
- Schedule management
Timeline
Front Desk Receptionist
Alfaro Dental Care
06.2023 - 07.2023
Babysitter
Bachelor of Science - International Business Management
Lynn Univeristy
High School Diploma -
Riverwood International Charter School