Amanda Taylor
Registered Nurse
Northport,AL
Summary
Hardworking Registered Nurse with over twelve years of diverse experience in both outpatient and hospital settings. Skilled at multitasking and prioritizing patient needs and daily assignments. Experienced in Nurse Management with excellent conflict resolution and problem-solving skills. Proficient at prioritizing tasks and managing several patients and/or staff in fast paced, high stress environments. Quick learner of new electronic medical record programs. Knowledgeable of ICD-10 and CPT codes and experienced in medical billing and coding.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Staff Registered Nurse
Alabama Heart And Vascular Medicine
01.2024 - Current
- Provided emotional support to patients coping with chronic illnesses or difficult diagnoses through empathetic listening and genuine compassion.
- Provided valuable feedback to healthcare providers regarding treatment effectiveness, facilitating adjustments in care plans when necessary to achieve optimal results for each patient.
- Utilized electronic health record systems proficiently to input patient data efficiently while minimizing errors and protecting sensitive information.
- Developed strong rapport with patients by addressing their concerns thoroughly and providing prompt assistance when needed.
- Enhanced office efficiency by managing patient appointments, maintaining accurate records, and ensuring timely communication between patients and healthcare providers.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
Case Manager
DCH Regional Medical Center
11.2022 - 12.2023
- Worked with interdisciplinary team to develop and implement individualized care plans based on physician advice, insurance limitations, and procedural costs.
- Developed comprehensive discharge plans to transition clients to appropriate level of care in the community.
- Educated patients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Nurse Manager/Quality Coordinator
The Surgery Center of Cullman
08.2020 - 10.2022
- Managed 16 nurses/support staff and nursing activities in ambulatory surgery center with four operating rooms and three endoscopy suites by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Evaluated skills of nursing personnel and verified staff certifications for validity
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
- Managed and archived quality documentation and participated in monthly internal and external quality audits
- Evaluated quality problems and performed assessments to identify and resolve issues
- Wrote and implemented three new procedures to standardize processes and streamline workflow per year
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions
- Developed quarterly and end-of-year statistical reports for leadership team and quality improvement programs
- Updated inspection journals and daily summary logs with quality-related data
Circulator/PACU RN
The Surgery Center of Cullman
05.2018 - 08.2020
Circulator
Cullman Regional
06.2016 - 05.2018
Front Office and Billing Supervisor
The Birmingham Pain Center
11.2015 - 06.2016
Staff Registered Nurse
The Birmingham Pain Center
02.2013 - 11.2015
Staff Registered Nurse, CVICU
Princeton Baptist Medical Center
01.2012 - 02.2013
Education
Bachelor of Science - Nursing
The University of Alabama
Tuscaloosa, AL 08.2007 - 05.2011
Skills
Patient Care Coordination
Staff Management
Medical coding knowledge (ICD-10 and CPT)
Data entry proficiency
Medical Recordkeeping
Patient and Family Education
HIPAA Compliance
Audit Procedures
Proficient in Microsoft Office
Project Management
Critical Thinking Skills
Data Collection
Certification
RN, Alabama Board of Nursing, License No. 1-134164
Timeline
Staff Registered Nurse
Alabama Heart And Vascular Medicine
01.2024 - Current
Case Manager
DCH Regional Medical Center
11.2022 - 12.2023
Nurse Manager/Quality Coordinator
The Surgery Center of Cullman
08.2020 - 10.2022
Circulator/PACU RN
The Surgery Center of Cullman
05.2018 - 08.2020
Circulator
Cullman Regional
06.2016 - 05.2018
Front Office and Billing Supervisor
The Birmingham Pain Center
11.2015 - 06.2016
Staff Registered Nurse
The Birmingham Pain Center
02.2013 - 11.2015
Staff Registered Nurse, CVICU
Princeton Baptist Medical Center
01.2012 - 02.2013
Bachelor of Science - Nursing
The University of Alabama
08.2007 - 05.2011
RN, Alabama Board of Nursing, License No. 1-134164
ACLS (Advanced Cardiac Life Support), American Heart Association, Exp. 02/2023
PALS (Pediatric Advanced Life Support), American Heart Association, Exp. 02/2023
BLS (Basic Life Support), American Heart Association, Exp. 02/2023
CPC (Certified Professional Coder), American Academy of Professional Coders, Acquired 08/2015
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