Amanda Thoma
Canutillo ,Texas
Summary
Dedicated, reliable, hard-working employee with a strong work ethic and commitment to delivering high-quality results in fast-paced environments.
Known for being detail-oriented, adaptable, and a quick learner with the ability to take initiative and work independently and as part of a team.
Eager to contribute positive energy, dependability and hard work to your team!
Overview
1
1
Certification
Work History
Veterinary Technician
Zarges Animal Clinic
El Paso
08 2018 - Current
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Administered medications to animals in treatment and documented changes in condition.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Collected patient biopsies and blood samples for laboratory analysis.
- Restrained animals to protect veterinarians from potential harm.
Education
Associates in Applied Science - Medical Assistant
Charter College
06.2016
Skills
- Front office experience
- Greeting customers in a respectful manner
- Answering phone calls, emails, messages
-Handle card, cash, and check transactions
-Balance cash drawer
-Schedule, reschedule, confirm appointments
-Manage work flow
- Back office experience
-Properly and safely restrain animals for veterinarian examination
-Feed, walk, clean up after hospitalized animals
-IV catheter placement
-Administer vaccines as prescribed
-Administer medications as prescribed
-Facilitate work flow for smooth operation
Certification
- Certified Medical Assistant
Languages
English
Native or Bilingual
Timeline
Veterinary Technician
Zarges Animal Clinic
08 2018 - Current
Associates in Applied Science - Medical Assistant
Charter College