Amanda Torres

LVN Charge Nurse

Watsonville Nursing Center

09.2023 - Current

Responded to patient requests with appropriate clinical and personal assistance.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Assisted with admissions, appointments, transfers, and discharges.
Documented patient vitals, behaviors and conditions to communicate concerns medical doctor.
Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
Managed various general office duties such as answering multiple telephone lines, completing doctor orders, scheduling appts, fax.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Monitored patient health conditions to report changes to assigned physician.
Promoted patient independence by teaching self-care skills and explaining conditions and medications.
Led and mentor five newly licensed nurses and nursing students to develop professional expertise.
Handled customer inquiries and suggestions courteously and professionally.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Protected confidentiality of information related to patient care activities and EMS operations.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.