Amanda Tracy
Summary
Award-winning Sales Associate and Cashier experienced in delivering exceptional customer service. Established rapport with clients through strong interpersonal skills, contributing to high levels of customer satisfaction and company success. Focused on building relationships and cultivating partnerships to drive business growth.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Skywalk llc
Tacoma, Washington
07.2021 - 11.2023
- Managed daily housekeeping operations to maintain cleanliness and orderliness.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Resolved guest complaints regarding cleanliness with prompt and effective solutions.
- Inspected guest rooms and public areas for quality assurance and standard compliance.
- Coordinated training sessions for new employees and ongoing staff development.
- Streamlined communication between departments to enhance workflow efficiency.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Implemented cost-saving measures to reduce operating expenses.
- Assisted in managing daily operations and team schedules.
Cashier
Dollar Tree Stores
Steilacoom, Washington
09.2021 - 12.2022
- Operated cash registers and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization in the checkout area at all times.
Pallet Jack Operator
Animal Supply Company
Fife, Washington
04.2020 - 05.2020
- Operated pallet jack to transport goods efficiently within warehouse.
- Loaded and unloaded shipments from delivery trucks, ensuring safety and efficiency in material handling.
- Performed daily checks on the pallet jack before use to ensure proper functioning.
- Inspected equipment regularly to ensure safe operating conditions.
- Followed safety protocols to minimize risks during material handling.
- Maintained accurate inventory records, utilizing handheld scanning devices to enhance tracking and organization.
- Executed tasks promptly during busy shifts to meet operational demands. during peak hours of operation.
- Worked efficiently under pressure during peak hours of operation.
- Located, pulled and verified accuracy of customer orders, palletized and wrapped full pallet and prepared for shipment.
Education
Ged
Spokane, WASkills
- Housekeeping operations
- Quality assurance
- Staff training
- Operational efficiency
- Workflow coordination
- Customer service
- Attention to detail
- Communication skills
Timeline
Cashier
Dollar Tree Stores
09.2021 - 12.2022
Assistant Manager
Skywalk llc
07.2021 - 11.2023
Pallet Jack Operator
Animal Supply Company
04.2020 - 05.2020
Ged