Amanda Tullis
Clinic Support Specialist
Beech Island,SC
Summary
Dedicated Clinic Support Specialist with over ten years of experience in healthcare administration. Proficient in managing patient accounts, ensuring accuracy through meticulous recordkeeping, and fostering collaboration among team members to improve patient outcomes.
Overview
20
20
years of professional experience
Work History
Clinic Support Specialist
Augusta University
Augusta,Ga
02.2019 - Current
- Create new patient accounts in Orthotrac program and Axium program.
- Build budget plans for patient accounts.
- Receive payments for accounts.
- Balance daily payments in Excel.
- Created front office manual with job duties using Word with co-worker for manager.
- Maintain referral database using Excel.
- Take inventory and order office supplies as needed.
- File referrals, recalls, and records appropriately.
- Collaborate with Co-Workers, Residents and Faculty to ensure patient proper patient care.
- Duplicate appointments from Orthotrac program into Axium program.
- Review accounts for creating and submitting refund requests.
- Maintain patient recall appointments.
- Review accounts for accuracy and update daily as needed.
- Receive and handle phone calls appropriately.
- Receive and handle emails appropriately.
- Schedule appropriate monthly appointments.
Dental Assistant Supervisor
Augusta University
Augusta, GA
06.2015 - 02.2019
- Took inventory and ordered supplies for two departments as needed.
- Maintained a spreadsheet and balanced the supply budget for two departments.
- Maintained inventory for two departments.
- Managed time and duties for up to ten employees.
- Created training manuals for two departments on PowerPoint.
- Built kits needed for Resident courses.
- Stayed in contact with supply company representatives for discounts and deals.
- Proctored student exams when needed.
Dental Assistant
Augusta University
Augusta, GA
10.2005 - 06.2015
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared operatories and sterilized instruments according to safety protocols.
- Cleaned and sanitized dental tools and equipment, straightened operatories, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted with creating inventory database for implementing new inventory system for ordering supplies
Education
Associate of Science - Dental Assisting
Augusta Technical College
Augusta, GA05-2005
Skills
- Customer service
- Support services
- Customer relationship management
- Excel
- Microsoft Word
- Recordkeeping skills
- Empathy and patience
- Data collection
- Data compiling
- Data entry
- PowerPoint
Timeline
Clinic Support Specialist
Augusta University
02.2019 - Current
Dental Assistant Supervisor
Augusta University
06.2015 - 02.2019
Dental Assistant
Augusta University
10.2005 - 06.2015
Associate of Science - Dental Assisting
Augusta Technical College