Amanda Tyree
Summary
Results-driven customer service and account management professional with experience supporting business-to-business clients, coordinating customer accounts, and collaborating across sales and operations teams. Recognized for strong communication, organizational, and problem-solving abilities with a commitment to delivering exceptional client service in fast-paced professional environments.
Overview
8
8
years of professional experience
Work History
Business-to-Business Customer Service Representative
Kohler
Milwaukee, USA
01.2022 - Current
- Managed and supported portfolio of over 75 customer accounts across Canada, ensuring high levels of client satisfaction.
- Collaborate strategically with sales and cross-functional teams to support customer objectives, improve operational efficiency, and ensure seamless service delivery.
- Coordinated account maintenance, service requests, and customer inquiries, emphasizing accuracy and efficiency.
- Maintain detailed account documentation and proactively assist in resolving customer concerns in a timely, professional, and solution-oriented manner.
Receptionist
Gimbel, Reilly, Guerin & Brown LLP
Milwaukee, USA
01.2018 - 01.2022
- Managed multi-line phone systems, client communications, scheduling, correspondence, and front desk operations with professionalism and discretion.
- Multitasked effectively while managing competing priorities in fast-paced setting, facilitating smooth office operations and client interactions.
- Maintained organized records and streamlined daily office operations to enhance workflow and improve accuracy.
- Provided administrative and clerical support to attorneys and internal staff in high-volume legal office, ensuring effective case management and timely documentation.
Education
Bachelor of Arts - Interdisciplinary Studies, Business Management & Language Studies
Liberty University
01-2017
Skills
- Business-to-Business Account Management
- Cross-Functional Sales Team Collaboration
Timeline
Business-to-Business Customer Service Representative
Kohler
01.2022 - Current
Receptionist
Gimbel, Reilly, Guerin & Brown LLP
01.2018 - 01.2022
Bachelor of Arts - Interdisciplinary Studies, Business Management & Language Studies
Liberty University