Amanda Vargas
Checotah,OK
Summary
Dynamic Area Manager at Xpress Wellness Urgent Care, skilled in operations management and team development. Transformed underperforming teams into higher-performing units, enhancing profitability. Expert in staff training, fostering strong relationships, and driving process improvements to elevate patient care quality. Committed to achieving organizational goals through effective leadership and mentorship.
Overview
2
2
years of professional experience
Work History
Area Manager
Xpress Wellness Urgent Care
11.2023 - Current
- Currently lead 3 clinics to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Transformed underperforming teams into productive, profitable teams.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
Clinical Trainer
Xpress Wellness Urgent Care
07.2023 - 11.2023
- Established clear objectives for all Oklahoma, Kansas, and Texas based clinics , allowing trainees to focus their efforts on achieving specific goals related to their individual roles within the organization.
- Ensured regulatory compliance by staying current with industry standards and incorporating updates into training materials as needed.
- Provided ongoing mentorship and support for trainees, encouraging the continued application of skills learned during training sessions in their daily clinical practice.
- Contributed to improved patient care quality by equipping clinicians with up-to-date knowledge in best practices, methodologies, and technologies.
- Increased overall proficiency of clinical staff by conducting targeted skills development sessions for identified areas of weakness.
Medical Assistant
Xpress Wellness Urgent Care
01.2023 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Skills
- Relationship building and management
- Team development
- Operations management
- Staff training and development
- Process improvement
Timeline
Area Manager
Xpress Wellness Urgent Care
11.2023 - Current
Clinical Trainer
Xpress Wellness Urgent Care
07.2023 - 11.2023
Medical Assistant
Xpress Wellness Urgent Care
01.2023 - 07.2023
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