Amanda Varney
East Kingston,NH
Summary
Proven leader and effective communicator, excelled at Jalisco Family Mexican Restaurant & Cantina by enhancing customer satisfaction and increasing table turnover. Skilled in multitasking and problem resolution, contributed to team success and elevated guest experiences through proactive service and organizational skills.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Jalisco Family Mexican Restaurant & Cantina
06.2023 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Restaurant Hostess/Busser
Jalisco Family Mexican Restaurant & Cantina
07.2020 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
Bachelor of Science - Elementary Education (Minors: Spanish & ESL)
North Carolina State University
Raleigh, NC05.2027
High School Diploma -
Exeter High School
Exeter, NH06.2023
Skills
- Verbal Communication
- Supervision and Leadership
- Organizational Skills
- Friendly, Positive Attitude
- Multitasking Abilities
- Active Listening
- Problem Resolution
- Order Taking
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Restaurant Server
Jalisco Family Mexican Restaurant & Cantina
06.2023 - Current
Restaurant Hostess/Busser
Jalisco Family Mexican Restaurant & Cantina
07.2020 - Current
Bachelor of Science - Elementary Education (Minors: Spanish & ESL)
North Carolina State University
High School Diploma -
Exeter High School
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