Jie Zheng
Tampa,FL
Summary
Motivated and efficient restaurant server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Hong Hot Pot And BBQ
01.2023 - Current
- Created a welcoming and positive environment to make guests feel at home.
- Maintained a robust knowledge of 200+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction.
- Acted as a team player, and helped bar, host and service staff.
Cashier
The Home Depot
05.2022 - 08.2022
- Operated a cash register for cash, check, and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store layouts.
- Cleaned and organized store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures.
Delivery Driver
China Wok
05.2021 - 12.2021
- Awarded for no accidents during tenure at company.
- Handled merchandise in accordance with product handling standards.
- Maintained safe driving habits to protect property and general public on roadways.
Restaurant Server/Host
Eki Ben House
05.2017 - 11.2017
- Entered orders into POS for transmittal to kitchen staff, and communicated special instructions to kitchen.
- Maintained impeccably clean work stations and dining room by demonstrating strong attention to detail and sense of urgency.
- Received and processed cash and credit payments for in-store purchases.
Education
Bachelor of Science - Computer Engineering
University of South Florida
Tampa, FL05.2026
High School Diploma -
Florida Southwestern Collegiate High School
Punta Gorda, FL05.2021
Associate of Arts - Computer Engineering
Florida South Western State College
Punta Gorda, FL05.2021
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Compassionate
- Adaptable
- Multi-tasking
- Teamwork
- Critical Thinking
- Verbal Communication
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Restaurant Server
Hong Hot Pot And BBQ
01.2023 - Current
Cashier
The Home Depot
05.2022 - 08.2022
Delivery Driver
China Wok
05.2021 - 12.2021
Restaurant Server/Host
Eki Ben House
05.2017 - 11.2017
Bachelor of Science - Computer Engineering
University of South Florida
High School Diploma -
Florida Southwestern Collegiate High School
Associate of Arts - Computer Engineering
Florida South Western State College
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