Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jie Zheng

Tampa,FL

Summary

Motivated and efficient restaurant server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Restaurant Server

Hong Hot Pot And BBQ
01.2023 - Current
  • Created a welcoming and positive environment to make guests feel at home.
  • Maintained a robust knowledge of 200+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction.
  • Acted as a team player, and helped bar, host and service staff.

Cashier

The Home Depot
05.2022 - 08.2022
  • Operated a cash register for cash, check, and credit card transactions with accuracy.
  • Stocked and replenished merchandise according to store layouts.
  • Cleaned and organized store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures.

Delivery Driver

China Wok
05.2021 - 12.2021
  • Awarded for no accidents during tenure at company.
  • Handled merchandise in accordance with product handling standards.
  • Maintained safe driving habits to protect property and general public on roadways.

Restaurant Server/Host

Eki Ben House
05.2017 - 11.2017
  • Entered orders into POS for transmittal to kitchen staff, and communicated special instructions to kitchen.
  • Maintained impeccably clean work stations and dining room by demonstrating strong attention to detail and sense of urgency.
  • Received and processed cash and credit payments for in-store purchases.

Education

Bachelor of Science - Computer Engineering

University of South Florida
Tampa, FL
05.2026

High School Diploma -

Florida Southwestern Collegiate High School
Punta Gorda, FL
05.2021

Associate of Arts - Computer Engineering

Florida South Western State College
Punta Gorda, FL
05.2021

Skills

  • Customer Satisfaction
  • Order Taking
  • Organization
  • Guest service
  • Compassionate
  • Adaptable
  • Multi-tasking
  • Teamwork
  • Critical Thinking
  • Verbal Communication

Languages

Chinese (Cantonese)
Native or Bilingual

Timeline

Restaurant Server

Hong Hot Pot And BBQ
01.2023 - Current

Cashier

The Home Depot
05.2022 - 08.2022

Delivery Driver

China Wok
05.2021 - 12.2021

Restaurant Server/Host

Eki Ben House
05.2017 - 11.2017

Bachelor of Science - Computer Engineering

University of South Florida

High School Diploma -

Florida Southwestern Collegiate High School

Associate of Arts - Computer Engineering

Florida South Western State College

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