Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda L. Wagoner-Walsh

Richland Center,Wisconsin

Summary

To obtain a position within the field that will utilize my experience, depth of knowledge and ability to work with a diverse group of people at all levels to strengthen the organization. Profile: I have experience in management in healthcare and childcare along with medical billing and entering insurance claims. I am knowledgeable and able to follow state policies and procedures, safety training and security guidelines for healthcare practices in assisted living and childcare, along with marketing experience. I am also able to effectively initiate problem-solving solutions when the situation merits change, and I am committed to modeling and promoting excellent work ethics and establishing high standards of excellence in service and performance. I am currently enrolled in the Medical Coding Professional program through Penn Foster. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

16
16
years of professional experience

Work History

Owner/Caregiver

Coppertop Family Daycare
01.2022 - Current
  • Prepare activities and created curriculum for children so that they could engage in growth, stimulation, and learning
  • Weekly invoicing
  • Maintain a safe and sanitary environment
  • Develop and maintain relationships with the children and their families.

Administrative Assistant

Spring Green Vision
Spring Green, Wi
10.2018 - 01.2021
  • Enter Insurance claims
  • Accounts Receivable
  • Scheduling

Residence Director

KSMS Our House
Baraboo, Wisconsin
03.2018 - 10.2018
  • Ensures that weekly marketing has been completed meeting Marketing Program and Area directors' expectations
  • Maintained occupancy to meet and not exceed budget
  • Maintains a Safety Committee, meeting monthly to review and correct any safety issues
  • Prepares daily, weekly, and monthly reports as required by Federal and State regulations
  • DSH 83
  • This includes payroll, occupancy, budget, variance, etc
  • Prepares and maintains resident charts, reviews documentation performed by resident care staff
  • Maintain privacy and confidentiality of information pertaining to the resident, employee, residence, company information and records
  • Create and update residents care plans based off the needs of the resident.

Administrative Assistant

Olson Family Vision
Richland Center, Wisconsin
01.2015 - 03.2018
  • Enter insurance claims
  • Accounts Receivable
  • Scheduling
  • Order patients glasses/contact lens

Residence Director

KSMS Our House/ Memory Care, Richland Center, Wisconsin
Janesville, Wisconsin
03.2012 - 11.2013
  • Ensures that weekly marketing has been completed meeting Marketing Program and Area
  • Directors' expectations
  • Maintained occupancy to meet and not exceed budget
  • Maintains a Safety Committee, meeting monthly to review and correct any safety issues
  • Prepares daily, weekly, and monthly reports as required by Federal and State regulations
  • DSH 83
  • This includes payroll, occupancy, budget, variance, etc
  • Prepares and maintains resident charts, reviews documentation performed by resident care staff
  • Maintain privacy and confidentiality of information pertaining to the resident, employee, residence, company information and records
  • Create and maintain resident care plans, based on the needs of the resident.

Home Manager

KSMS Our House / Assisted Care
Janesville, Wisconsin
11.2009 - 03.2012
  • Manage daily staff issues/ concerns
  • Maintain Monthly Budgets
  • Maintain Building Concerns-Order and maintain supplies
  • Create monthly staff schedule
  • Payroll
  • Billing/QuickBooks
  • Create and update Individual Service Plans
  • Interview and hire process for new staff
  • Bank Deposits
  • Check in Medications / Train team members how to pass medications

Life Enrichment Coordinator

LEC
09.2009 - 11.2009
  • Design a creative and exciting life enrichment program to meet the individual needs and interests of the residents
  • Plan life enrichment calendar each month for each resident
  • Monitor life enrichment budget, equipment, and supplies
  • Encourage teamwork through cooperative interactions with co-workers.

Resident Care Assistant

KSMS Our House Senior Living Richland Center
, WI
03.2008 - 11.2009
  • Provide direct resident care and oversight
  • Oversee aspects of medication administration
  • Distribute resident medications, nebulizers, ointments, and lotions

Co-Owner

J. Jay Walsh Jewelers
Richland Center, Wi
11.2020

Education

Certificate - Medical Coding

Penn Foster
Online
2025

Associates - Arts in Foundations of Business

University of Phoenix
Online
2017

83.15 WALA Administrators Course - undefined

Wisconsin Assisted Living Association
Oct. 2013

High School Diploma -

Richland Center High School, Richland Center
Richland Center, WI
1999

Skills

  • Southwest WI CCRR 2006
  • Proficiencies: Microsoft Office Word, Excel, Outlook, PowerPoint, QuickBooks, Revolution, and Adobe

Timeline

Owner/Caregiver

Coppertop Family Daycare
01.2022 - Current

Co-Owner

J. Jay Walsh Jewelers
11.2020

Administrative Assistant

Spring Green Vision
10.2018 - 01.2021

Residence Director

KSMS Our House
03.2018 - 10.2018

Administrative Assistant

Olson Family Vision
01.2015 - 03.2018

Residence Director

KSMS Our House/ Memory Care, Richland Center, Wisconsin
03.2012 - 11.2013

Home Manager

KSMS Our House / Assisted Care
11.2009 - 03.2012

Life Enrichment Coordinator

LEC
09.2009 - 11.2009

Resident Care Assistant

KSMS Our House Senior Living Richland Center
03.2008 - 11.2009

Certificate - Medical Coding

Penn Foster

Associates - Arts in Foundations of Business

University of Phoenix

83.15 WALA Administrators Course - undefined

Wisconsin Assisted Living Association

High School Diploma -

Richland Center High School, Richland Center
Amanda L. Wagoner-Walsh