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Accomplished professional with 16 years in autobody collision repair, possessing comprehensive knowledge of industry practices. Proven expertise in vendor relationship management and delivering exceptional customer service, supported by positive reviews. Demonstrates strategic problem-solving abilities and meticulous attention to detail. Skilled in optimizing repair processes to achieve superior results.

Dynamic Estimator with proven success at Gerber Collision, excelling in cost estimation and project management. Recognized for enhancing vendor relationships and delivering exceptional customer service. Adept at utilizing estimating software while demonstrating strong time management and organizational skills to drive project efficiency and client satisfaction.

I have 38 years of manufacturing experience including; customer service, engineering, estimating / quoting, QA and delivery amongst many other various duties. I am knowledgeable in many types of software including: Solidworks; Solid Designer; Photoshop; Auto Cad (including Striker); Adobe Illustrator; Sigmanest; Radan; Flow Master; Coss: Pro; Tru-top; NCell; all of Microsoft Office programs; and am proficient in digital picture taking and downloading. I also have 21 years' experience with lasers and 9 years foreman/supervisor position. I also have a passion for coaching. I have been coaching for 15 years now from ages 4-18 year olds in Girls fast pitch softball on traveling club teams to Volleyball club teams.
I come with 38 years of metal fabrication experience both on the shop floor and in the office. In all of those years, I believe hard work pays off in the long run. No matter how big the issue or problem, stepping back, accessing the issue at hand to find the root cause and then coming up with a solution meeting everyone's needs, I believe, is the best way to approach things. Authorized to work in the US for any employer. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Customer service professional with proven background in resolving customer concerns efficiently and effectively. Known for fostering collaborative team efforts and achieving consistent results. Reliable and adaptable, with excellent communication and conflict resolution skills.

Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.

Amanda Watson

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Estimator

Parts Manager

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Associate - Business Education

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Estimator

Parts Manager

Customer Service Representative

Associate - Business Education

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