Amanda West
Grand Prairie
Summary
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
26
26
years of professional experience
Work History
Permitting Specialist
Tempo Inc.
Irving
10.2022 - 11.2025
- Analyzed customer feedback to improve service strategies and product offerings.
- Collaborated with cross-functional teams to develop efficient operational processes.
- Worked with city and made sure permits were paid for by the company.
- Facilitated training sessions for new staff on operational procedures and best practices.
- Developed standard operating procedures to streamline workflow and reduce redundancies.
- Coordinated with other departments to ensure efficient workflow processes.
Role
Co Waggoner
Grand Prairie
05.2018 - 04.2020
- Inventoried and ordered supplies for office.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Obtained scanned records and uploaded to database.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Role
PAR Technologies
Boulder
03.2013 - 05.2017
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Role
RJE Installations
Orlando
11.1999 - 01.2003
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Installed complete systems at new residential and business construction sites.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
Education
High School Diploma -
Cornerstone Christian Academy
Skills
- Experience in Word, Excel, Outlook and City Websites, AutoCad and Wrightsoft
- Train new hires and making sure all training tools and documents are up to date
- Communicating with builders, the city field techs and designing engineers
- Experienced in reading floor plans, and neighborhood plats
- Data Entry
Academic Info
High School Diploma, Cornerstone Christian Academy, 3.35, 05/04
Timeline
Permitting Specialist
Tempo Inc.
10.2022 - 11.2025
Role
Co Waggoner
05.2018 - 04.2020
Role
PAR Technologies
03.2013 - 05.2017
Role
RJE Installations
11.1999 - 01.2003
High School Diploma -
Cornerstone Christian Academy