Amanda Williams
San Tan Valley,AZ
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Merchandise Processor
Goodwill Of Central And Northern Arizona
San Tan Valley, AZ
05.2022 - 08.2022
- Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
- Used warehouse management system and handheld scanners to document merchandise movements.
- Picked orders, packed boxes and prepared shipments.
- Sorted, priced and stocked merchandise on sales floor.
- Inspected items to check quality and accuracy against specifications.
- Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
- Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Recommended merchandise and services that would meet customer needs.
Pet Stylist Apprentice
Petsmart
Queen Creek, AZ
07.2021 - 01.2022
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
- Trimmed nails using clippers and grinders.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskies and Malamutes.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Cleaned tear stains from fur using safe chemical cleansers.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Washed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
Team Member
Culver's Restaurant
San Tan Valley, AZ
01.2021 - 06.2021
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Examined trays to check contents for required items and complete orders.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Suggested complementary items to orders to boost sales.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Checked equipment for proper temperatures to keep food safe for consumption.
Skills
- Packing products
- Maintaining safety
- Quality assurance
- Problem-Solving
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Customer Response
- Fast and efficient service worker
- Skilled upseller
- Friendly and helpful
- Maintaining Clean Work Areas
- Workplace Safety Enforcement
Timeline
Merchandise Processor
Goodwill Of Central And Northern Arizona
05.2022 - 08.2022
Pet Stylist Apprentice
Petsmart
07.2021 - 01.2022
Team Member
Culver's Restaurant
01.2021 - 06.2021