Amanda Williams
Roseville
Summary
Dynamic professional with a proven track record in relationship building and process improvement, demonstrated through successful roles at Lyft and La Quinta Inn & Suites. Excelled in leadership and strategic planning, enhancing operational efficiency and customer satisfaction. Skilled in time management and excellent communication, consistently delivering results beyond expectations.
Overview
9
9
years of professional experience
Work History
Lyft Driver
Lyft
03.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Front Desk Receptionist
Laser Away
02.2024 - 11.2024
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Welcomed visitors at the reception desk and handled check-in procedures.
- Contributed to improved office workflows through effective handling of filing, data entry, and document preparation.
Receptionist Administrator
La Quinta Inn & Suites In
04.2021 - 01.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions to other team members.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing emails, and walk-in clients.
Education
High School Diploma -
Lower Lake High School
Lower Lake, CA06.2013
Skills
- Excellent communication skills
- Strategic Planning
- Time management
- Problem-solving
- Punctual and reliable
- Critical thinking
- Customer relations
- Payment processing
- Paperwork processing
- Prioritization
- Attention to detail
- Team collaboration
Timeline
Front Desk Receptionist
Laser Away
02.2024 - 11.2024
Receptionist Administrator
La Quinta Inn & Suites In
04.2021 - 01.2024
Lyft Driver
Lyft
03.2016 - Current
High School Diploma -
Lower Lake High School